Performing the post-upgrade steps for integrating Infrastructure Management with the Presentation Server manually

This procedure is applicable only for child server and single server. 

Before you begin

Ensure that the server upgrade is completed successfully:

• Windows - Upgrading-to-Infrastructure-Management-Server-10-0-on-Microsoft-Windows
• Linux/Solaris - Upgrading-to-Infrastructure-Management-Server-10-0-on-Solaris-or-Linux

Integrating Infrastructure Management with the Presentation Server manually

1. (Windows) In Services.msc, stop the BMC TrueSight Infrastructure management Impact Manager <cellName> service and change it to MANUAL. 

2. On the command prompt, run the mcell command to start the cell and the mgetinfo command to check whether the cell is started:
   
   

   (Windows) mcell -n <cellName> -d or (Linux/Solaris) mcell -n <cellName>
   
   mgetinfo -n <cellName> -v activity 
   
   This command should display the output as Full Activity.

3. In the TrueSight console, go to Administration > Components and register the Infrastructure Management server to the Presentation Server. For more information, see Adding-and-editing-components.

4. Log in to the host computer where the Infrastructure Management Server is installed. Wait for a couple of minutes and then run the mgetinfo command again to check the cell activity status for ensuring whether all events are re-propagated to the Presentation Server: mgetinfo -n <cellName> -v activity
   
   

   Note

   Depending on the number of events in the cell, this command can take several hours to respond, and you might receive the 'could not connect' messages. When the re-propagation is complete, the output will be displayed as Full Activity.

5. Run the following migration commands to migrate the Infrastructure Management data to the Presentation Server: 
   
   

   For Server type	Run the following commands	To migrate
   Child Server	migration export_users -sso_host <sso_host> -sso_port <sso_port> -sso_user <sso_user>  -sso_tenant <sso_tenant> -presentation_host <presentation_hostname>  -presentation_username <presentation_adminuser> -presentation_port <presentation_port>	Users and user groups
   Single Server	migration export_policies  -presentation_host <presentation_hostname>  -presentation_username <presentation_adminuser> -sso_tenant <sso_tenant>  -presentation_port <presentation_port> -d <inputPoliciesDirectory>	Central Monitoring Administration policies
   	migration export_users -sso_host <sso_host> -sso_port <sso_port> -sso_user <sso_user>  -sso_tenant <sso_tenant> -presentation_host <presentation_hostname>  -presentation_username <presentation_adminuser> -presentation_port <presentation_port>	Users and user groups
   	migration export_files -file_list_xml <list_file_in_ xml> -sso_tenant <sso_tenant>  -presentation_host <presentation_hostname>  -presentation_username <presentation_adminuser> -presentation_port <presentation_port>	Agent Query Tool (AQT) commands, Monitoring Installation Packages

6. Run the mkill command to stop the cell: 
   
   mkill -n <cellName>
   
   
7. (WIndows) In Services.msc, change the BMC TrueSight Infrastructure management Impact Manager <cellName> service to AUTOMATIC and start it.
8. Restart the Infrastructure Management server. 
9. Ensure that all processes are up and running using the pw-process-list command. 
10. In the TrueSight console, go to Administration > Components and check the Infrastructure Management server connection status. 
    1. If the status is disconnected, restart the Presentation Server service.
    2. Verify the data points by running the following commands from the <Presentation Server installation directory>\truesightpserver\bin folder:
       tssh component list

From the component list that is displayed, identify the component ID that corresponds to the Infrastructure Management server.
tssh component sync <component ID> SYNC_DEVICES

Related topic

Upgrading-Infrastructure-Management-Server