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Installing the BMC TrueSight Infrastructure Management Server on Linux or Solaris with Sybase as database

This section provides instructions for installing the BMC TrueSight Infrastructure Management Server on Linux or Solaris with SAP SQL Anywhere as database. If you are upgrading from an earlier version, see Upgrading BMC TrueSight Infrastructure Management Server. 

Important

This installer first installs the Infrastructure Management Server 10.0 and then applies the Infrastructure Management Update 10.0.500 to make it compatible with the latest version of the TrueSight Presentation Server.

This section includes the following topics:

Special considerations for installing on Solaris 10 and Solaris 11 operating systems

The BMC TrueSight Infrastructure Management Server installation is permitted only on non-global zones in Solaris 10 and Solaris 11 operating systems. You will not be able to upgrade previous versions of BMC TrueSight Infrastructure Management Server which are installed on global zones. If you need to upgrade on a global zone, contact BMC Customer Support for assistance.

Installation on Solaris 10 and Solaris 11 operating systems is supported as follows:

  • Global zone installation (non-global zones present)—not supported
  • Non-global zone installation (sparse non-global zone)—not supported
  • Global zone installation (no non-global zones present)—supported
  • Non-global zone installation (full non-global zone)—supported

Before you begin

  • Ensure that there are no Integration Services installed on the computer where the BMC TrueSight Infrastructure Management Server will be installed. If any Integration Services are installed on this computer, the BMC TrueSight Infrastructure Management Server installation fails.
  • Ensure that the computer on which you are installing the product adheres to the hardware, operating system, platform, and software requirements listed in System-requirements-and-product-compatibility.
  • Ensure that the computer on which you are installing the product adheres to the requirements described in Preparing for your installation.
  • On Linux, ensure that you install the required libraries.
  • BMC recommends that you use MobaXterm as the UI to install Infrastructure Management on Linux/Solaris systems.

 

To install the BMC TrueSight Infrastructure Management Server with Sybase as database

  1. Access the installation program by using one of these methods:

    • DVD — Insert the installation DVD. In the <installLocation>/Linux or <installLocation>/Solaris directory, open the TSIMServer directory.

    • BMC Software EPD website (http://webapps.bmc.com/epd) —  For more information about downloading the Infrastructure Management software, see Downloading-the-installation-files.

      Note

      If you are moving the files from one computer to another, ensure that you use binary mode.

  2. Apply executable rights to all the installation files by running the following command: 

    chmod -R 755 installationDirectoryFolderName 

    installationDirectoryFolderName is the name of the folder that contains all the installation files.

    For example, chmod -R 755 Disk1

  3. Open the command prompt using the Run as administrator option and run the following command:
    ./install.sh

    Note

    BMC recommends that you do not use the setup.bin file to start the installation process.

  4. On the Welcome page, click Next.
  5. On the license agreement page, select I agree to the terms of the license agreement, and click Next.

  6. On the Directory Selection page, retain the default directory (/opt/bmc/TrueSight), or click Browse to select a different parent directory (for example, <parent directory>/bmc/TrueSight), and click Next.

    Warning
    • Do not install BMC TrueSight Infrastructure Management Server in a root directory.
    • The directory in which the BMC TrueSight Infrastructure Management Server is installed and all its parent directories must have 755 permissions (read, write, and execute permissions to owner, groups, and others) and must be owned by root as well as the other group. Without these permissions and ownership, you will not be able to log on to the BMC TrueSight Infrastructure Management Server.

    Note

    For Chinese, Korean, and Japanese installations, ensure that the system default locale is a UTF-8 locale. This enables the Input Method feature in the administration console.

  7. Select the tasks that you want to configure with Infrastructure Management, and click Next. The following figure displays the default tasks that are selected.Configuration task selectionTS_install1.PNG
    If you decide not to configure ports or cell details and have not selected either Change BMC TrueSight Infrastructure Management Server default ports, Change BMC TrueSight Infrastructure Management Server default Cell, or both the options under System Configuration Tasks in the Configuration task selection page, the Confirm Defaults page is displayed with the default cell or port details. Otherwise, the Configure Server Ports page is displayed.
  8. On the Confirm Defaults page, click Next.

  9. If you have selected Change BMC TrueSight Infrastructure Management Server default ports under System Configuration Tasks in the Configuration task selection page, on the Configure Server Ports page, update the following port numbers, and click Next.

    Port name

    Description

    Apache Port

    Used by the operator console and web services. The default port number is 80.

    Apache SSL Port 

    Used by the operator console for secure channel access. The default port number is 443.

    AgentController Port

    Used by the Agent Controller. The default port number is 12123.

    BMC Impact Admin Server Port

    Used by BMC Impact Admin Server clients to communicate with BMC Impact Admin Server. The default port number is 3084.

    Remote Method Invocation Port

    Used by the operator console. The default port is 1099.

    BMC Remedy Service Desk Port

    Used by the Integration for BMC Remedy Service Desk service if BMC Atrium CMDB integration is enabled. The default port number is 3115.

    Note

    While installing with a nonroot user, change the port numbers for Apache and Apache SSL between 1025 to 65535 because the nonroot user does not have permissions to use ports below or equal to 1024.

  10. If you have selected Cloud Vista - Enable and Configure under Integration Configuration Tasks in the Configuration task selection page, on the Configuring Infrastructure Management environment deployment information page, provide the following details, and click Next.Select any one of the following options based on your Infrastructure Management environment.
      • Single Server Environment Installation: Select this option to install the Infrastructure Management Server as a standalone server.
      • Multiple Server Environment Installation: Select any of the following options.
        • BMC TrueSight Operations Management Central Server: Select this option to install this instance as a central server.
        • BMC TrueSight Operations Management Child Server: Enter the following Server Router details:
    Field
    Description
    Host Name/IP Address
    FQDN name and IP address of the Central Server Router. FQDN name comprises the host name and the domain name.
    Protocol
    Protocol with which to communicate to the Central Server Router. It can be either HTTP or HTTPS protocol.
    Port
    Port number with which to communicate to the Central Server Router. The default HTTP port number is 80, and the default HTTPS port number is 443.
  11. If you have selected Configure BMC TrueSight Infrastructure Management Server Disaster Recovery Mode under System Configuration Tasks in the Configuration task selection page , on the Configuring Disaster Recovery page, enter a valid host name alias to configure disaster recovery, and click Next. The default host name alias is pronet.
  12. If you have selected Change BMC TrueSight Infrastructure Management Server default Cell under System Configuration Tasks in the Configuration task selection page, on the Configuring Cell page, enter the following details, and click Next.
    Field
    Description
    cell details
    Instance Name
    Name of the cell instance. The default is pncell_hostname.
    Port
    Port number in the range of 1024 to 65535. The default port for the cell is 1828.
    Encryption Key
    Encryption key for the cell. The default is mc. No special characters are allowed.
    Admin cell details
    Port
    Port number for the Admin cell. The default is 1827.
    Encryption Key
    Encryption key for the Admin cell. The default is mc.
  13. If you have selected Administrator e-mail from Infrastructure Management - Change defaults under System Configuration Tasks in the Configuration task selection page, on the Administrator Information page, enter the following details to receive e-mail notifications from the BMC TrueSight Infrastructure Management Server, and click Next.
    Field
    Description
    Sender E-mail ID
    Email address that you specify as the sender of any notification e-mail messages. The format for the e-mail address must be hostName@company.com The administrator receiving the email message will know which host is having disk space problems or other issues that send notifications. The default value is blank.
    Administrator E-Mail ID
    Fully qualified e-mail address of the administrator of the BMC TrueSight Infrastructure Management Server. The format for the e-mail address must be user@company.com. The default value is blank.
    Name or IP Address of SMTP Server 
    Name or IP address of the SMTP server. The default value is blank.
  14. If you have selected Configure to use an Oracle database (Separately Installed) under Database in the Configuration task selection page, see Installing BMC TrueSight Infrastructure Management Server with Oracle as the database. Otherwise, SAP SQL Anywhere will be configured, which is integrated with Infrastructure Management. 
  15. If you have selected Atrium CMDB - Enable and Configure under Integration Configuration Tasks in the Configuration task selection page, on the Integrating with CMDB page, provide the following details, and click Next.
    WarningBefore you configure BMC Atrium CMDB, ensure that BMC CMDB Extensions and modules are installed on the computer where the BMC Atrium CMDB is installed. If necessary, you can stop this installation, install the extensions, and then restart the BMC TrueSight Infrastructure Management Server installation. For information about installing the Infrastructure Management CMDB Extensions, see Preparing-for-installation
    NoteConfiguring the BMC TrueSight Infrastructure Management Server for integration with BMC Atrium CMDB is recommended, but not mandatory, during installation. If you do not configure the BMC TrueSight Infrastructure Management Server for CMDB integration during installation, you can manually configure BMC Atrium CMDB integration any time after the installation is complete. For instructions, see Configuring BMC Atrium CMDB integration.
    Field
    Description
    CMDB Host
    Host name of the AR Server. When integrating with the AR Server group, host name of the Load Balancer or Integration Server. 
    CMDB Port
    BMC Atrium CMDB or AR System Server port number. The default is 0. If the AR System is configured with a Portmapper, enter port 0.
    CMDB User
    User name required to log on to the AR System Server. The default is Demo. This user requires the AR Server Administration rights.
    CMDB Password
    Password required to log on to the AR System server
    UDDI Host
    Host name of the UDDI registry for BMC Atrium CMDB
    UDDI Port
    Port number of the UDDI registry for CMDB. The default is 8080.
    UDDI User
    UDDI registry user name. The default is admin.
    UDDI Password
    Password for the specified UDDI user name. The default is admin.
    NoteThe UDDI parameters are optional and used only for enabling the cross-launch to other BMC products such as Atrium AE and BMC Atrium Service Context.
    If you integrate with BMC Atrium CMDB in the AR Server Group, you must manually configure the pserver.conf file. Edit the ARSGroupMembers in the pserver.conf file and set to all AR Servers of the group that have reconciliation function enabled. See also Configuring-the-Publishing-Server-to-integrate-with-an-AR-Server-group.
  16. On the Installation Preview page, click Install.The Preview page displays the Installation Mode as Standalone in a case of regular installation and High-Availability (Cluster) if you installing in the high availability mode.The BMC TrueSight Infrastructure Management Server installation process takes a while to complete.
  17. On the Installation Summary window, select View Logs to open the installation logs, or click Done to complete the installation of TrueSight Infrastructure Management Server 10.0.
    NoteIf the DNS configurations are not correct in a computer, a warning message, No DNS Entry Found, is displayed. You can either correct the DNS configuration and restart the installation, or if you want to continue with the installation, provide the IP address instead of the host name when you are required to enter the host name.
    The installer launches the installation of BMC TrueSight Infrastructure Management Server Update 10.0.500.
    NoteIf all services are not up and running, the Update installation might not start. To resolve this issue, see Update-installer-does-not-start.
  18. On the TrueSight Infrastructure Management Update 10.0.500 Welcome page, click Next.
  19. On the license agreement page, select I agree to the terms of the license agreement, and click Next.
  20. On the Update Confirmation page, click Yes, and click Next.
    ImportantAfter you confirm, the Infrastructure Management Server is stopped temporarily and then restarted automatically post-upgrade.
  21. On the Installation Preview page, review the information and click Previous to make changes, or click Install.
  22. After the update is complete, click View Log to view the log files and confirm that the update process was successful.
  23. Click Done to exit the installation wizard.

Note

The server install log with SAP SQL Anywhere returns warning messages. You can ignore these warnings as they do not cause any problem to the monitor registration.

Where to go from here

For applying licenses, go to Applying-licenses.

For installing integration services, go to Installing-the-Integration-Service-and-Cell.

 

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