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Centralized Service Model

Infrastructure Management monitors multiple components (configuration items) that comprise parts of a service model. Infrastructure Management also displays the status of the configuration items (CIs) and identifies the root cause of the service being impacted. In environments that use large service models, the need arises to distribute different components of the model across various Infrastructure Management Servers but at the same time also allow operators to view the complete model and its status from a single user interface (Central Console). 

Service models that enable users to have, from the Central Server Console, a centralized view of the models present on different child servers are called centralized service models. The aggregated  view presented by centralized service models is as follows:

  • A single service model physically located on multiple Infrastructure Management Servers (Child Servers)
  • Multiple service models physically located on different Child Servers and depicting unrelated services

Centralized service models can be of two types: discrete service models and distributed service models.

 

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