Viewing further information for a specific event from the Tools  Menu


The following summarizes the available options for further information about a specific event from the Tools Menu on the All Events screen.

Further information options from the Tools Menu on the All Events screen

Option

Description

Operations

Enable you to perform event operations such as open, close, and so on. For more information, see Performing event operations.

Remote Actions

Enable you to execute a remote action on a selected event. For more information, see Executing remote actions for selected events.

Action Results

Enables you to view the results that are generated when you perform a local or remote action on an event.

Probable Cause Analysis

Enables you to perform probable cause analysis on the selected event. For more information, see How Infrastructure Management performs probable cause analysis on events.

Add Configuration Change

Enables you to store and track configuration data. For more information, see Managing configuration changes.

Export

Enables you to export information about all or only visible slots in a BAROC, XML, or CSV file. For more information, see Exporting and copying event information.

Send Manual Event(s)

Enables you to send information of a selected event quickly. For more information, see Sending manual events .

Additional options for an Intelligent Event

Intelligent Event History

Displays event history details. For more information, see the following table.

Diagnostics

Enables you to use pre-configured and user-defined diagnostic tools to help monitor your system. For more information, see Diagnostics.

Show Graph(s)

Displays a graph and provides additional options to modify the graph. For more information, see Customizing monitor graphs.

Show Parent Groups

Displays the parent groups and subgroups, if available.

Related Events

Displays the related event associated with the main event.

Threshold + Data Collection

Enables you to set event thresholds and managed data collection. For more information, see Understanding event thresholds and Resetting a baseline.

 

The Reset Baseline option is displayed only to users who have administrator privileges and to unrestricted users who have permissions for baseline administration. This option is not available to restricted users.


Further information on the Intelligent Event Details page

Option

Description

Event History

The following event history details are displayed:

  • Time when the event got triggered
  • Device information
  • Severity of the event
  • Description of the event
  • Analyze - Click the Probable Cause or Service Impact icon to analyze the event.
  • Remote Actions
  • Tools

Event Action History

The history of actions (Intelligent or External events) performed on the event are displayed:

  • Time when the event action began
  • Severity level of the event
  • Event Rule Name — name of an event rule that triggered the action
  • Action Type — type of action initiated
  • Action Details
  • Result

More Information

More information about the event are displayed:

  • Time when the event occurs
  • Message

Behavior of pop-up windows for Tools menu options

When you navigate through various Infrastructure Management screens, you observe the following behavior for various options selected from the Tools Menu:

  • Operations such as Intelligent Event History, Probable Cause Analysis, Show Graph(s), and Show Parent Groups open in a pop-up window. All further navigation that you perform from this pop-up window is limited to this pop-up window only.
  • Threshold + Data Collection operations such as Edit Violated Absolute Global Threshold, Absolute Instance Threshold, Signature Global Threshold, Signature Instance Threshold, and Reset Baseline open in a second pop-up window. These operations do not reuse the pop-up window opened by operations listed in the first bullet point.
  • Add Change Entry operation reuses a pop-up window if one is already opened for the same operation, otherwise, opens in a new window.
  • Diagnostics operations such as FlashCheck and Top Processes-CPU always open in a new pop-up window, no matter from where they are launched.

Related Topics

Viewing-abnormalities
Viewing-events-by-device
Viewing-events-by-group
Viewing-events-for-groups-in-a-hierarchical-tree
Acknowledging-events
Viewing-events-for-groups-in-a-hierarchical-tree
Searching-events

 

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