Viewing events for groups in a hierarchical tree

The Group Tree provides a real-time, interactive visualization of the event status for a user-defined time duration. The entire group hierarchy and devices are all visible on a hyperbolic pane mapped to a circular display region.

In the Group Tree view, all accessible Groups and Devices are displayed. When you expand the Tree view, all monitors accessible to the user are displayed. On the Device level, the Tools menu displays available options according to the permissions associated to the CI.

Note

Group Tree is authorization-aware; the Groups in the Tree view, and any actions available from the Tools menu of Group, Device and Monitor nodes reflect your access privileges and permissions.

Information is displayed for Monitors that are not part of the explicitly mentioned monitor types which are listed under the 'Other' category.

  • Categorization of the aggregate event status for each service by category (user transactions, application, database, network, system, or other) 
  • The Predictive icon is displayed next to the category icon. The color of this icon is based on the severity of the predictive event. 
  • Intelligent events and external events that are associated with a device (device-associated events) that have the highest severity are displayed. 
  • Aggregate abnormality score for each service (as a purple thermometer bar)

Note

If BMC_ProactiveNetServer is within the firewall and the Operations Console is outside the firewall, then the Group tree might not be displayed properly in Firefox 1.5. This is due to known issues with the browser. To ensure the proper display of the Group tree correctly on Firefox 1.5, perform the following on Windows 2000 or XP:

  1. In the Windows Control Panel, double-click the Java icon. 
  2. In the Java Control Panel, click Network Settings, and then change the default Use browser settings option to Direct connection.

Note

  • On some Internet Explorer versions, when you right-click a parameter from the hyperbolic pane, the options dialog box may appear behind the Operations Console. This is a known limitation.
  • Group to group dependent relationships are not represented in hierarchical fashion. Container relationships between groups are supported and depicted by connecting bold lines. Dependent relationships are indicated by dotted lines. Only IT dependent relationships are permitted between services and groups.

Related Topic

Controlling-the-display-in-the-Tree-view

 

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