Applying licenses to the BMC TrueSight Infrastructure Management Server installations

You need to apply licenses only to your BMC TrueSight Infrastructure Management Server installations. Do not apply them to your remote Integration Service installations. Applying or updating the license restarts the JServer process and forces all active user sessions on BMC TrueSight Infrastructure Management Server to log off.

When you purchased the product, you must have received the following license files in a .zip file from your BMC representative:

• proactivenet.lic (license provisioning file)
• proactivenet.sign (encrypted signature file)

 Microsoft Windows

To apply the license, perform the following tasks:

1. Unzip the license files into a temporary folder.
2. Copy the license files (proactivenet.lic and proactivenet.sign ) to the installationDirectory\pw\licenses directory (for example, C:\Program Files\ProactiveNet\pw\licenses).
3. From the system icon tray, right-click the Infrastructure Management icon, and select pw commands.
4. In the Infrastructure Management Pw Commands window, on the command line, enter the following command:
   pw license update
    The Infrastructure Management license is updated.

Solaris or Linux

You must have the root privilege to install the license. To apply the license, perform the following tasks:

1. In binary mode, copy the .zip file to the /usr/pw/licenses directory.
2. Unzip the file into a temporary folder.
3. To load the license data, run the following command:
   pw license update
4. Enter y to restart the JServer.

If the license update is successful, an empty command prompt is displayed. If error messages are displayed, see the Licensing-issues.