Upgrading BMC Event and Impact Management to BMC TrueSight Infrastructure Management Server
This section describes how you can upgrade from BMC Event and Impact Management 7.1, 7.2, 7.3.xx, or 7.4 to BMC TrueSight Infrastructure Management Server 9.6.00.
Upgrading BMC Event and Impact Management
On Linux and Solaris systems, you cannot upgrade BMC Event and Impact Management. You have to uninstall these components.
On Microsoft Windows systems, you cannot directly upgrade BMC Event and Impact Management 7.1, 7.2, 7.3.xx, or 7.4 to Infrastructure Management 9.6.00. You must:
- Upgrade BMC Event and Impact Management to Infrastructure Management 8.6.02 and apply the latest patch version
- Upgrade to BMC ProactiveNet 9.5.00 and apply the latest SP version.
- Upgrade to Infrastructure Management 9.6.00.
For information about upgrading to BMC ProactiveNet 8.6.02, see the BMC Support site to access the July 2011 version of the BMC ProactiveNet Upgrade Guide that supports BMC ProactiveNet 8.6.02. For information about upgrading from BMC ProactiveNet 8.6.02 to 9.5.00, see Upgrading Infrastructure Management Server 8.6.02.xx or 9.0.xx to 9.5.00 (Microsoft Windows) or Upgrading Infrastructure Management Server 8.6.02.xx or 9.0.xx to 9.5.00 on Solaris or Linux. For information about upgrading from Infrastructure Management 9.5.00 to 9.6.00, see Upgrading-BMC-ProactiveNet-Server-9-0-xx-or-9-5-xx-to-Infrastructure-Management-Server-on-Microsoft-Windows or Upgrading-BMC-ProactiveNet-Server-9-0-xx-or-9-5-xx-to-Infrastructure-Management-Server-on-Solaris-or-Linux.