Troubleshooting the BMC PATROL Agent

This section provides details about issues that you might encounter with the BMC PATROL Agent.

Slow PATROL Agent connection to a local agent on Solaris platforms

Explanation: After installing the BMC TrueSight Infrastructure Management Server on Solaris for the first time, the PATROL Agent takes 15 to 20 minutes to connect to a local agent.

User response: Restart the local agent. Subsequent PATROL Agent connections to the local agent are faster.

Note

For more information about troubleshooting the PATROL Agent, see the Troubleshooting topic in the BMC PATROL Agent 9.5 online documentation.

 

 

 

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*