9.6.00 enhancements

This topic contains information about the enhancements and features introduced in version 9.6.00 of the BMC TrueSight Infrastructure Management product.

Support for IPv6

Infrastructure Management now supports the IPv6 protocol. That is, Infrastructure Management can communicate over both IPv6 connections and IPv4 connections. The following Infrastructure Management components support IPv6:

BMC TrueSight Infrastructure Management Server
Integration Service and the remote cell
PATROL Agent
Intelligent Ticketing
Impact Integration Web Services
BMC Event Adapters

For IPv6/IPv4 compatibility among various Infrastructure Management components, see Compatibility-matrix-for-IPv6-deployment.

Support for Oracle Database 12c

Infrastructure Management now supports Oracle Database 12c. For information about installing Oracle Database 12c, see Installing-the-BMC-TrueSight-Infrastructure-Management-Server-on-Microsoft-Windows-with-Oracle-as-database. Oracle Database 12c requires some pre-installation tasks that are listed at Preinstallation-tasks-for-installing-the-BMC-TrueSight-Infrastructure-Management-Server-with-Oracle-as-database.

Support for SAP Sybase SQL Anywhere 16

Infrastructure Management 9.6 is embedded with the SAP Sybase SQL Anywhere 16 database.

Setting up email as an event

In Infrastructure Management version 9.6, you can set up and convert an unread email from the email server to an event. The BMC TrueSight Infrastructure Management Server connects to the email server periodically using the configured credentials to retrieve unread emails. These unread emails are then converted into events.

For more information about setting up email as an event, see Setting-up-email-as-an-event.

New and updated Infrastructure Management CLI commands

The following pw commands have been introduced in this version:

pw system configureipv6

This command migrates the Infrastructure Management Server from the IPv4 protocol to the IPv6 protocol. For more information, see pw-system-configureipv6. For information about the migration, see Migrating-from-an-IPv4-environment-to-an-IPv6-environment.
pw monitor list -patrolAgent

The pw monitor list -patrolAgent lists monitor instances associated with a PATROL Agent. For more information, see pw monitor list.
pw diag log shadow

This command shadows the log file to create another log file with more number of backups and a larger file size without restarting the BMC TrueSight Infrastructure Management Server. For more information, see pw diag log shadow.

The following pw commands are enhanced in Infrastructure Management:

pw group list
This command now allows you to list the rule based groups without editing the group from the administrator console. For more information about pw group list command, see pw group list.

pw dump
The pw dump command is now enhanced to include Integration for BMC Remedy Service Desk related information. You can find the Integration for BMC Remedy Service Desk integration and configuration related information and the log files in the pwdump.jar file. For more information about the pw dump command, see pw-dump.
pw monitor list -a

The pw monitor list -a command now differentiates monitor instances with devices association details without logging into the operator console. For more information, see pw monitor list.

Enhancements to the consoles

The following enhancements have been made to the BMC ProactiveNet consoles:

Using Central Monitoring Administration, you can view the applied configuration history for a BMC PATROL Agent (version 9.5 and later). For more information, see Configuration history for a BMC PATROL Agent.
Inactive attributes are disabled in the Graph page of the operator console. For more information, see Attributes-and-Indicators-tab.

Enhancements to REST APIs

Support for streaming events sing the Publish-Subscribe REST API. For more information, see Using-the-Publish-Subscribe-REST-approach-to-receive-events.
Updated the following event management REST APIs:
1. Supports creation of multiple events using API
2. Search Events API
3. Search CIs API
4. Get Related CIs API
5. Get Events for CI
6. Get causal events for CI
7. IMData CRUD APIs
Support for the staging policy in the Central Monitoring Administration REST APIs. For more information, see Creating-a-policy-using-web-services and Example-use-case-scenarios-to-create-a-staging-policy.