Use case for a distributed service model

This section highlights the features of the distributed service model by means of a use case. 

Calbro Systems is a telephone service provider that provides both landline services and GPRS phone services. Calbro Systems requires a service model that spans a large number of CIs. At present, a single BMC TrueSight Infrastructure Management Server can only accommodate a service model that contains a limited number of CIs and the Publishing Server can publish only few CIs at a time. 

To build and manage a large number of CIs, Calbro Systems must be able to perform the following tasks:

• Split a service model across multiple BMC TrueSight Infrastructure Management Servers.
• Have a way to view and query the service model from the central system (Central Server) which is used as a single point of navigation for the operational user interfaces.
• View the impact to business services across multiple BMC TrueSight Infrastructure Management Servers.
• Identify which top-level CI belongs to which BMC TrueSight Infrastructure Management Server.
• Identify the root cause of an impact to a business service by using root cause analysis across multiple BMC TrueSight Infrastructure Management Servers.

To achieve these objectives, Calbro Systems needs to create a distributed service model.