Configuring service models using CMDB forms
As Adobe Flash Player will no longer be supported after December 2020, you will not be able to use the Impact Model Designer (IMD) for administering service models in your environment. However, you can use the HARMAN browser to continue using IMD. Alternatively, you can administer service models and manage the configuration items (CIs) that represent your IT environment using BMC Configuration Management Database (BMC CMDB).
You can alternatively achieve the following abilities using approaches mentioned in the table.
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