Integrating with BMC CMDB
BMC Configuration Management Database (BMC CMDB) stores information about the configuration items (CIs) in your IT environment and the relationships between them.
For more information, see What is a CMDB?.
Configuring the integration
Do the following:
- Open the TrueSight console.
- Click Administration > Integrations.
- Under Remedy ITSM, BMC Helix ITSM and BMC CMDB Integrations, click the Configure Infrastructure Management Servers with BMC CMDB menu and then click Edit.
- On the Change Management Integration page, select a TrueSight Infrastructure Management server.
- Add the AR System Server information.
- Select the single or multiple server publishing mode.
- Click Save.
You can see the integration added on the Change Management Integration page.
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