Understanding event severity
Each event has a severity level associated with it. The severity level indicates the seriousness of the event. In combination with status and priority, the severity level indicates the urgency of the need to take action. For example, a high severity level for an event in the Closed status is no cause for alarm, but a high severity level for an event in the Open status and with a priority of 1 indicates an urgent need for action.
The following table lists the default severity levels and colors for the events that appear in the navigation tree and event list, and shows the icons used in the event list.
Event severity levels
Color | Icon in event list | Severity level |
|---|---|---|
Red |
| Critical |
Dark orange |
| Major |
Light orange |
| Minor |
Yellow |
| Warning |
Blue |
| Information |
Green |
| Ok |
Gray |
| Unknown |
Red with a blue border |
| Predictive Critical |
Dark orange with a blue border |
| Predictive Major |
Light orange with a blue border |
| Predictive Minor |
Faint gray |
| No event |
The event with the highest severity level in an event or component folder determines the severity indicator that you see for the event or component folder in the navigation tree. For example, if one event has a severity of Critical, the event or component folder is displayed in the navigation tree with a Critical (red) severity indicator.