11.0.00 enhancements

The TrueSight Infrastructure Management server now supports the following operating systems:

• Red Hat Enterprise Linux version 6.9
• SUSE Linux Enterprise Server 11 Service Pack 4
• SUSE Linux Enterprise Server 12 SP 2

The TrueSight Infrastructure Management server no longer supports the following operating systems:

• Red Hat Enterprise Linux version 7.0
• Red Hat Enterprise Linux version 7.1
• SUSE Linux Enterprise Server 11 SP 2

You can now upgrade from ProactiveNet or Infrastructure Management 9.6.00.002.

As part of the upgrade process, you need to migrate the ProactiveNet or Infrastructure Management data.

For more information, see Upgrading the Infrastructure Management Server.

You can now set the server threshold for particular unique instances while defining a monitoring policy.

Multiple instances can be associated with the same device. Furthermore, multiple instances can exist with the same name (under a different hierarchy of monitors). In this scenario, defining the server threshold by specifying the instance name only or by specifying the instance name with the device name can result in the server threshold getting applied on all the instances. 

This feature enables you to specify the complete path to the monitor instance to avoid applying the server threshold on unintended instances. 

For more information, see Defining a monitoring policy.

Launch context-aware applications from events and lower your mean time to repair (MTTR) while resolving events. Get additional information about a problem by accessing other applications based on the data present in the events.

You can enable this capability by creating cross-launch URLs for any application and by specifying a set of conditions (or slot values) that must be present in the event for the URL to be accessible. You can also create cross-launch URLs with no specific conditions (with no slots specified).

This feature reduces the time and complexity involved in obtaining information from other applications – starting from obtaining the correct application URL, getting the right permissions to view the information on the application, and then finally locating the information that you need on the application.

For more information, see Configuring context-aware cross-launch URLs.

Configure different CI Types as Services to monitor them on the Services page of TrueSight console. You can select either predefined CI Types or user-defined CI Types as services.

You can now quickly search for a particular service from a list of services on the TrueSight console.

Customize the Services page to suit your service viewing preferences. These settings are individual, user-based preferences and apply only to the Services page. You can set the maximum number of services to display, number of services to display on scroll, and auto-refresh-time through this service preferences setting.

You can now secure the communication between an email server and an Infrastructure Management server by enabling SSL/TLS mode. To convert email to events, an email server needs to communicate with the Infrastructure Management server. For more information, see Setting up unread email as an event in the operator console..