Configuring the Triage and Remediation solution


Note

Atrium Orchestrator integration is available in version 11.0.00.02 and later.

The Triage and Remediation Solution integrates the BMC Remedy IT Service Management (ITSM) and the Infrastructure Management systems, using BMC Atrium Orchestrator as the enabling technology. To implement the solution, complete the configuration tasks listed in the following table.

Note

Prior to performing the tasks on this page, you must have installed the mandatory components, as described in Installing the Triage and Remediation solution in the deployment documentation.

Configuration checklist for Triage and Remediation solution

 

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