Components of Triage and Remediation Solution

Note

Atrium Orchestrator integration is available in version 11.0.00.02 and later.

The Triage and Remediation Solution comprises mandatory and optional BMC products.

Related topics

Integrating-with-Atrium-Orchestrator-to-enable-the-Triage-and-Remediation-workflow

Configuring-the-Triage-and-Remediation-solution
Installing the Triage and Remediation solution

Mandatory BMC products

  • Infrastructure Management Performance Management
  • BMC PATROL

  • BMC Atrium Orchestrator Platform and Content

    BMC Atrium Orchestrator content:
    • AutoPilot Operations Action (OA) Change Management
    • AutoPilot OA Configuration Management
    • AutoPilot OA Incident Management
    • AutoPilot OA Event Management
    • AutoPilot OA Network Utilities
    • AutoPilot OA Task Management
    • AutoPilot OA Credentials Store
    • AutoPilot AD Utilities
    • AutoPilot OA Common Utilities
    • BMC Remedy AR System Application adapter and Remedy Monitor adapter
    • BMC Atrium Orchestrator BMC Event Management and ProactiveNet Monitor adapter
    • BMC Atrium Orchestrator BMC Event Management and ProactiveNet Actor adapter
    • BMC Atrium Orchestrator Telnet adapter
    • BMC Atrium Orchestrator Windows Command adapter
    • BMC Atrium Orchestrator SSH adapter
    • AMP AD BMC Remedy ARS module (BMC Atrium Orchestrator Remedy adapter module)
    • RBA AD BMC Event Manager module (BMC Atrium Orchestrator Event Manager adapter module)

Optional BMC products

  • BMC Remedy IT Service Management (BMC Remedy ITSM)
  • BMC Atrium Configuration Management Database (BMC Atrium CMDB) 

 

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