Integrating with BMC ProactiveNet Performance Management

You can integrate with BMC ProactiveNet Performance Management to collect event data and perform the functions:

Getting events from BMC ProactiveNet Performance Management and viewing metrics such as CPU utilization and memory utilization for those events.
Sending events to BMC ProactiveNet Performance Management while creating notifications.
Cross-launching from BMC ProactiveNet Performance Management to BMC TrueSight IT Data Analytics.

The high-level steps involved in the preceding functions are described in the following table:

Action	High-level steps
Get events	Configure a BMC ProactiveNet Performance Management server. Create a data collector. For instructions about creating a data collector, see Monitor-using-external-configuration. Perform a search to analyze the events retrieved and view metrics data for certain events. For more information, see Searching for events and viewing metrics data for certain events.
Send events	Configure a BMC ProactiveNet Performance Management server. Create a saved search. For more information, see Managing-saved-searches. Create a notification to log an event in BMC ProactiveNet Performance Management. For more information, see Managing-notifications.

You can also cross-launch BMC TrueSight IT Data Analytics from BMC ProactiveNet Performance Management. For more information, see Cross-launching from BMC ProactiveNet Performance Management.

Configuring a BMC ProactiveNet Performance Management server

Navigate to Administration > External Configurations.
Select BPPM Configuration on the list at the top-left of your screen.
Provide the following details:
Click Save.

Searching for events and viewing metrics data for certain events

After you create an external configuration and data collector to connect with the BMC ProactiveNet Performance Management server, you can perform a search to retrieve the event data. You can analyze the event data in the search results.

Note

By default, the following fields are extracted from the BMC ProactiveNet Performance Management event data:

mc_host
pn_object_id
pn_object_class_id
mc_parameter
severity
mc_incident_time
mc_arrival_time

You can modify the fields extracted by modifying the bppm.reader.index.slotNames property in the custom directory for the Collection Station. For more information, see Modifying-the-configuration-files.

If all of the following fields exist in a particular data entry in the search results, you can view metrics data by clicking Show metrics to the left of the data entry.

pn_object_id
pn_object_class_id
mc_parameter

You can view the metrics chart in the section in which the timeline chart appears. You can toggle between the metrics chart and the timeline chart by clicking Show Timeline Chart Show Timeline Chart.png and Show Metrics Chart Show Metrics Chart.png , at the top-right corner of the chart that appears.

Tip

You can view metrics for events associated with the following core event slots on the BMC ProactiveNet Performance Management Operations Console:

mc_host
mc_object
mc_object_class

When you click the Show metrics icon, you can view a chart containing values (metrics) over a certain time range for the parameter for which the event was raised. For example, you can view metrics data for CPU utilization, memory utilization, and so on. By default, the graph plots a time range of 24 hours before the event occurred and 30 minutes after the event occurred (if this data is available). The metrics chart remains available until you access metrics for the next BMC ProactiveNet Performance Management event or you execute a new search.

Note

The metrics chart displays the graph for one metric at a time, because one event is associated with only one metric.

The following image shows an example of the metrics chart:

Viewing metrics chart.png

Cross-launching from BMC ProactiveNet Performance Management

To enable cross-launch from BMC ProactiveNet Performance Management into BMC TrueSight IT Data Analytics, you must select the Register for cross launch check box when you are configuring a BMC ProactiveNet Performance Management server.

To cross-launch from BMC ProactiveNet Performance Management

On the BMC ProactiveNet Performance Management Operations Console, click Event Collectors on the left navigation pane.
On the right side of the window, click Tools Menu, select Launch into IT Data Analytics.
Select the host name of the BMC TrueSight IT Data Analytics server that is registered with BMC ProactiveNet Performance Management when you configured the BMC ProactiveNet Performance Management server.
Provide the user credentials for logging on to IT Data Analytics.
You can see search results for the search query, HOST="hostName" for 45 minutes before and 15 minutes after the event time.
where, hostName refers to the host name associated with the event.

Tip

You can also cross-launch into BMC TrueSight IT Data Analytics from an event logged by using BMC TrueSight IT Data Analytics. To do this, under Event Collectors, navigate to the Details panel of an event, and then click the Show in ITDA URL for Object URI.

Where to go from here

Create data collectors to start collection of event data from BMC ProactiveNet Performance Management. For more information, see Monitor using external configuration data collector.

Add notifications on the event data collected and subsequently log events in BMC ProactiveNet Performance Management. For more information, see Managing-notifications.

Create a host profile to inherit host-level tags and group access permissions of the host on which BMC ProactiveNet Performance Management is installed, for use when creating data collectors. For more information, see Managing-hosts.