Uninstalling the standalone Collection Agent

This topic describes the steps for uninstalling the standalone Collection Agent directly (by running the uninstallation program) and silently.


Standalone Agent and Standalone Collection Agent

All references to the Standalone Agent or Standalone Collection Agent in this document is applicable only if you are using IT Data Analytics version 11.3.01. The latest version released for a Standalone Agent is 11.3.01. Starting from version 11.3.02, no more versions will be released for the Standalone Agent. However, you can make a note of the following information:

  • You can continue to use Standalone Agent version 11.3.01 with IT Data Analytics version 11.3.02.
  • If you have created Data Collectors using a Standalone Agent in version 11.3.01, the data collection will continue to work with IT Data Analytics version 11.3.02.
  • You can also edit the Data Collectors to use PATROL Agent instead of a Standalone Agent in IT Data Analytics version 11.3.02.

Related topics

Installing-the-standalone-Collection-Agent

Installing-the-standalone-Collection-Agent-silently

Upgrading-the-standalone-Collection-Agent

To uninstall the standalone Agent directly

  1. Log on as the Administrator (for Windows) or root (for Linux) user.

  2. Navigate to the directory where you installed the standalone Collection Agent.

    Examples
    • Windows: %BMC_ITDA_HOME%\agent\UninstallBMCAgent
    • Linux: $BMC_ITDA_HOME/agent/UninstallBMCAgent
  3. Run uninstall.exe (for Windows) or uninstall.bin (for Linux). Click Next.
  4. Select Uninstall Collection Agent 2.7.00. Click Next.
    The UninstallationPreview screen is displayed.
  5. Click Uninstall.
  6. (Optional) To see the uninstallation details, click View Log.
  7. To exit the uninstallation program, click Done.

To uninstall the standalone Agent silently

  1. Log on to the computer from which you want to uninstall the standalone Collection Agent.
  2. Locate the options file that you want to use for the uninstallation, and perform one of the following actions:
  3. Run the following command:
    uninstall -silent -DOPTIONS_FILE=pathToOptionsFile
    where pathToOptionsFile is the location path where the options file exists.

 

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