Preparing for installing the standalone Collection Agent

Preparing for installation on a Windows computer

Ensure that you meet the following requirements for installing the standalone Collection Agent on a Windows computer:

• Read the Planningtopic.

• Verify that the target host on which you want to install the standalone Collection Agent meets the System requirements for IT Data Analytics.

• Ensure that you have installed the product. For more information, see Installing..

• Ensure that the ports used for connecting with the Collection Station are not in use. For more information, see Communication ports and protocols

• If you want to use a secured connection between the standalone Collection Agent and the Collection Station, ensure that you have already followed the steps described at Enabling-security-for-the-Collection-Station.

• As a non-admin user, ensure that you have the following permissions to install the standalone Collection Agent. 
  (Generally, admin users are expected to already have these permissions.)

  • Write permissions to the directory in which you want to install the standalone Collection Agent.

    Tip

    Default directory for installing the standalone Collection Agent is, C:\Program Files \BMC Software\TrueSight\ITDA.

  • Write permissions to the C:\Windows directory; this is needed by the installer to create the ProductRegistry.xml file.
  • Permissions to create an environment variable.
  • Permissions to add a registry key and update a registry key.
  • Permissions to install, start, stop, and uninstall the product services.

Preparing for installation on a Linux computer

Ensure that you meet the following requirements for installing the standalone Collection Agent on a Linux computer:

• Read the Planningtopic.
• Verify that the target host on which you want to install the standalone Collection Agent meets the System requirements for IT Data Analytics.
• Ensure that you have installed the product. For more information, see Installing..
• Ensure that the ports used for connecting with the Collection Station are not in use. For more information, see Communication ports and protocols
• If you want to use a secured connection between the standalone Collection Agent and the Collection Station, ensure that you have already followed the steps described at Enabling-security-for-the-Collection-Station.

• To perform the installation on a remote Linux computer, enable the X Window System and set the DISPLAY variable to launch the installer user interface. To do so, run the following command:
  DISPLAY=hostName:0.0
  export DISPLAY
  where hostName refers to the name of the computer on which you want to launch the installer.

• As a non-root user, ensure that you have the following permissions to install the standalone Collection Agent:
  (Generally, root users are expected to already have these permissions.)

  • Write permissions to the directory in which you want to install the product.

    Tip

    Default directory for installing the standalone Collection Agent is, /opt.

  • Write permissions to /opt directory; this is needed by the installer to create the ProductRegistry.xml file. If /bmc directory exists under /opt, then you need write permissions to /opt/bmc directory.
  • Permissions to create an environment variable.
  • Write permissions to the /etc/profile directory.
  • Write permissions to the /etc/ch.cshrc directory.
  • Write and execute permissions to the /etc/init.d directory.