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Upgrading the Presentation Server in the high-availability mode using the wizard


Where you are in the Upgrade process

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To upgrade the TrueSight Presentation Server in the high-availability mode using the wizard

You need to perform the following tasks to upgrade TrueSight Presentation Server  in a high-availability environment.

Step A: Upgrade TrueSight Presentation Server on the primary computer

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  4. Navigate to the Disk1 directory of the extracted folder and use one of the following options to run the installer.
    If you plan to use Presentation Server with the TrueSight Capacity Optimization component only, run the following command:
    • (Windows) setup.exe -J MINIMAL=true
    • (Linux - as a non-root user) ./setup.bin -J MINIMAL=true
    The parameter  -J MINIMAL=true  ensures that the Presentation Server installer proceeds with the installation without validating the minimum system requirements, which includes the check for 32 GB of RAM. When Presentation Server is used with TrueSight Capacity Optimization only, the minimum RAM or memory requirement is 8 GB. When you run the upgrade using this option, ensure that you perform the post-installation step for skipping the validation.

    If the Presentation Server component is shared with Truesight Operations Management, ensure that the system requirements are met and do not specify the  -J MINIMAL  parameter in the command. Run one of the following command based on your environment type:
    • (Windows) setup.exe
    • (Linux - as a non-root user) ./setup.bin
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Step B: Upgrade TrueSight Presentation Server on the secondary computer

Warning

Note

Before you upgrade TrueSight Presentation Server on the secondary computer, the primary computer must be running and in active mode.

To know the primary computer status, run the tssh ha status command.

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  4. Navigate to the Disk1 directory of the extracted folder and use one of the following options to run the installer.
    If you plan to use Presentation Server with the TrueSight Capacity Optimization component only, run the following command:
    • (Windows) setup.exe -J MINIMAL=true
    • (Linux - as a non-root user) ./setup.bin -J MINIMAL=true
    The parameter  -J MINIMAL=true  ensures that the Presentation Server installer proceeds with the installation without validating the minimum system requirements, which includes the check for 32 GB of RAM. When Presentation Server is used with TrueSight Capacity Optimization only, the minimum RAM or memory requirement is 8 GB. When you run the upgrade using this option, ensure that you perform the post-installation step for skipping the validation.

    If the Presentation Server component is shared with Truesight Operations Management, ensure that the system requirements are met and do not specify the  -J MINIMAL  parameter in the command. Run one of the following command based on your environment type:
    • (Windows) setup.exe
    • (Linux - as a non-root user) ./setup.bin
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  10. Click Install to start the upgrade. A local upgrade may take upto 15 minutes.
    After the upgrade is complete, the Installation Summary page is displayed.
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    Your upgrade is now complete.
    When you restart the TrueSight Presentation Server, the system requirements are validated. The restart process fails if the requirements are not met. When you use the Presentation Server only with the TrueSight Capacity Optimization component, you can skip this validation by performing the following steps. After you perform these steps, the Presentation Server service is automatically started even if you restart the TrueSight Presentation Server host.

    1. Navigate to the following location:
      • For Windows: <installationDirectory>\truesightpserver\conf\custom
      • For Linux: <installationDirectory>/truesightpserver/conf/custom
    2. Edit the csr.conf file, add the following property, and save the file.
      skipResourceCheck=true
    3. Restart the product service.
    Alternatively, run the following command to forcefully start the Presentation Server service: tssh server start force However, this method does not guarantee the automatic restart of the Presentation Server service after restarting the Presentation Server host.

    Warning

    Note

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Troubleshooting upgrade issues

If you face issues related to upgrade, see Troubleshooting the Presentation Server deployment.

After an unsuccessful upgrade, if you want to restore to the earlier version, see Restoring the earlier version of the Presentation Server if the upgrade fails.

Next step in the Upgrade process

Now that you have successfully upgraded the Presentation Server, upgrade the Application Server.

 

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BMC TrueSight Capacity Optimization 20.02