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Upgrading the Presentation Server in the high-availability mode silently

Where you are in the Upgrade process

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To upgrade the TrueSight Presentation Server in the high-availability mode silently

You need to perform the following tasks to upgrade Presentation Server in a high-availability environment.

Step A: Upgrade TrueSight Presentation Server on the primary computer

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  4. At the command prompt, run one of the following commands to start the upgrade. Type the complete path to the silent options file in the command. If the path includes a blank space, enclose the path within double quotes.
    If you are upgrading from version 11.0
    If you plan to use Presentation Server with the TrueSight Capacity Optimization component only:
    • (Windows) Run  setup.exe  -J MINIMAL=true  -i silent
    • (Linux) Run  ./setup.bin -J MINIMAL=true -i silent If TrueSight Presentation Server is shared with TrueSight Operations Management, then ensure that the system requirements are met and do not specify the  -J MINIMAL  parameter in the command. Run the following command:
    • (Windows)  setup.exe -i silent
    • (Linux)  ./setup.bin -i silent
    If you are upgrading from a version earlier than 11.0
    If you plan to use Presentation Server with the TrueSight Capacity Optimization component only:
    • (Window s) Run  setup.exe  -J MINIMAL=true  -i silent -DOPTIONS_FILE="<path_to_server-silent-options-windows.txt_file>"
    • (Linux) Run  ./setup.bin -J MINIMAL=true -i silent -DOPTIONS_FILE="<path_to_server-silent-options-linux.txt_file>"
    Examples:
    • (Windows - With space)  setup.exe  -J MINIMAL=true  -i silent -DOPTIONS_FILE="C:\temp folder\Disk1\server-silent-options-windows.txt"
    • (Linux - With space)  ./setup.bin  -J MINIMAL=true  -i silent -DOPTIONS_FILE="/opt/temp folder/Disk1/server-silent-options-linux.txt "
    If TrueSight Presentation Server is shared with TrueSight Operations Management, then ensure that the system requirements are met and do not specify the  -J MINIMAL  parameter in the command. Run the following command:
    • (Windows)  setup.exe -i silent -DOPTIONS_FILE="<path_to_server-silent-options-windows.txt_file>"
    • (Linux)  ./setup.bin -i silent -DOPTIONS_FILE="<path_to_server-silent-options-linux.txt_file>"

      Note: On Linux, ensure that you start a new session as a non-root user to run the upgrade. Do not use the su command to start a non-root session.
    The parameter  -J MINIMAL=true  ensures that the  Presentation Server  installer skips the step of validating the minimum system requirements, which includes the check for 32 GB of RAM. When  Presentation Server  is used with  TrueSight Capacity Optimization  only, the minimum RAM or memory requirement is  8 GB.
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Step B: Upgrade the TrueSight Presentation Server on the secondary computer

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  3. At the command prompt, run one of the following commands to start the upgrade. Type the complete path to the silent options file in the command. If the path includes a blank space, enclose the path within double quotes.
    If you are upgrading from version 11.0
    If you plan to use Presentation Server with the TrueSight Capacity Optimization component only:
    • (Windows) Run  setup.exe  -J MINIMAL=true  -i silent
    • (Linux) Run  ./setup.bin -J MINIMAL=true -i silent If TrueSight Presentation Server is shared with TrueSight Operations Management, then ensure that the system requirements are met and do not specify the  -J MINIMAL  parameter in the command. Run the following command:
    • (Windows)  setup.exe -i silent
    • (Linux)  ./setup.bin -i silent
    If you are upgrading from a version earlier than 11.0
    If you plan to use Presentation Server with the TrueSight Capacity Optimization component only:
    • (Window s) Run  setup.exe  -J MINIMAL=true  -i silent -DOPTIONS_FILE="<path_to_server-silent-options-windows.txt_file>"
    • (Linux) Run  ./setup.bin -J MINIMAL=true -i silent -DOPTIONS_FILE="<path_to_server-silent-options-linux.txt_file>"
    Examples:
    • (Windows - With space)  setup.exe  -J MINIMAL=true  -i silent -DOPTIONS_FILE="C:\temp folder\Disk1\server-silent-options-windows.txt"
    • (Linux - With space)  ./setup.bin  -J MINIMAL=true  -i silent -DOPTIONS_FILE="/opt/temp folder/Disk1/server-silent-options-linux.txt "
    If TrueSight Presentation Server is shared with TrueSight Operations Management, then ensure that the system requirements are met and do not specify the  -J MINIMAL  parameter in the command. Run the following command:
    • (Windows)  setup.exe -i silent -DOPTIONS_FILE="<path_to_server-silent-options-windows.txt_file>"
    • (Linux)  ./setup.bin -i silent -DOPTIONS_FILE="<path_to_server-silent-options-linux.txt_file>"

      Note: On Linux, ensure that you start a new session as a non-root user to run the upgrade. Do not use the su command to start a non-root session.
    The parameter  -J MINIMAL=true  ensures that the  Presentation Server  installer skips the step of validating the minimum system requirements, which includes the check for 32 GB of RAM. When  Presentation Server  is used with  TrueSight Capacity Optimization  only, the minimum RAM or memory requirement is  8 GB.
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  6. Verify the TrueSight Presentation Server status:

    • (Windows) Navigate to the TrueSightPServer\truesightpserver\bin directory, and run the tssh server status command.
    • (Linux) Navigate to the TrueSightPServer/truesightpserver/bin directory, and run the ./tssh server status command.

    A list of include Presentation Server processes are displayed as shown in the following example.

    Process status
    ================================
    Core Server     Running (13176)
    Index Server    Running (11028)
    Database Server Running (6052)

    If errors occur when you run the tssh server status command, restart the TrueSight Presentation Server by running the following command:

    • (Windows) tssh server start
    • (Linux) tssh server start&
      The & character at the end of the tssh server start command ensures that the process runs in the background, and you can continue to use the shell.
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    Your upgrade is now complete.

    When you restart the TrueSight Presentation Server, the system requirements are validated. The restart process fails if the requirements are not met. When you use the Presentation Server only with the TrueSight Capacity Optimization component, you can skip this validation by performing the following steps. After you perform these steps, the Presentation Server service is automatically started even if you restart the TrueSight Presentation Server host.

    1. Navigate to the following location:
      • For Windows: <installationDirectory>\truesightpserver\conf\custom
      • For Linux: <installationDirectory>/truesightpserver/conf/custom
    2. Edit the csr.conf file, add the following property, and save the file.
      skipResourceCheck=true
    3. Restart the product service.
    Alternatively, run the following command to forcefully start the Presentation Server service: tssh server start force However, this method does not guarantee the automatic restart of the Presentation Server service after restarting the Presentation Server host.

    Warning

    Note

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Troubleshooting upgrade issues

If you face issues related to upgrade, see Troubleshooting the Presentation Server deployment.

After an unsuccessful upgrade, if you want to restore to the earlier version, see Restoring the earlier version of the Presentation Server if the upgrade fails.

Next step in the Upgrade process

Now that you have successfully upgraded the Presentation Server, upgrade the Application Server.

 

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BMC TrueSight Capacity Optimization 20.02