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Determining  computer failures and fixes

Gateway Manager facilitates extensive error reporting and resolution. Clicking on any error or warning will provide you with additional details about the error, and will also help you with a solution.

  1. Click Administration > Gateway Manager > Gateway Reports > Node History. Here you can filter by console name and manager run, and sort by collection, transfer, or processing.
    Node History

     

    GM_nodeHist_Fig89.gif

  2. Clicking any of the errors displayed in red and listed under the Collect column displays a pop-up screen with detailed collect information as follows:
    Detailed collect information

     

    GM_CollectInfo_Fig90.gif

  3. Clicking any of the errors displayed in red and listed under the Transfer column displays a pop-up screen with detailed transfer information as follows:
    Detailed transfer information

     

    GM_TransInfo_Fig91.gif

Related topic

Error-codes

 

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