Error codes

BCO_PS_ERR011

An unexpected error has occurred. Your request cannot be completed. Retry the operation. If this problem persists, contact your Customer Support representative.

An internal component failure has occurred. Click the Reload Menu button to contact your instance of TrueSight Capacity Optimization again. If the problem persists, contact BMC Customer Support.

BCO_PS_FAIL006

Capacity Optimization instance is not reachable. Check the configuration of the Capacity Optimization component.

The network is down or the host, port or protocol is not configured correctly. Verify the Capacity Optimization component configuration.

BCO_PS_ERR101

An internal error has occurred in Capacity Optimization.

Unable to load the Capacity Optimization menu as TrueSight Capacity Optimization is not responding correctly. Click the Reload Menu button to contact your instance of TrueSight Capacity Optimization again.

BCO_PS_ERR102

Unauthorized: Capacity Optimization access is denied, check your Remedy Single Sign On configuration.

Check the Remedy SSO configuration.

BCO_PS_ERR103

Capacity Optimization instance is not available.

Datahub is not available on the configured host. Click the Reload Menu button to contact your instance of TrueSight Capacity Optimization again.

BCO_PS_ERR105

Unable to load the Capacity Optimization menu as the requested resource is not found in TrueSight Capacity Optimization. Click the Reload Menu button to contact your instance of TrueSight Capacity Optimization again.

BCO_PS_ERR104

An internal component failure has occurred.

Collect the logs from TrueSight Presentation Server (for example, installation directory/truesightpserver/logs) and contact BMC Customer Support.

BCO_PS_ERR106

An unexpected error has occurred during navigation. Check the configuration of the view.

Misconfiguration of a view may have caused a routing problem. Verify that the view is configured correctly.

BCO_PS_ERR107

Failed to validate the server certificate for CO component. Check if server certificate is valid and correctly installed.

Verify that the server certificate is valid and correctly installed.

BCO_AGNDT_ERR101

Agent Data service has detected a bad request

BCO_AGNDT_ERR102

Agent Data service has detected a bad request - requested server not found

BCO_AGNDT_ERR103

Agent Data service has detected a connection timeout trying to connect to a collection server

BCO_AGNDT_ERR104

Agent Data service has interrupted agent data extraction.

BCO_PRV_ERR101

Data provider has detected a bad request.

BCO_PRV_ERR103

Data provider cannot find the requested element

BCO_PRV_ERR104

Data provider has detected a problem while deleting the file

BCO_PRV_ERR105

Data provider cannot create view

BCO_PRV_ERR106

Data provider cannot create page

BCO_PRV_ERR107

Data provider cannot create view group

BCO_PRV_ERR108

Data provider cannot read the page

BCO_PRV_ERR109

Data provider has detected configuration problems

BCO_PRV_ERR110

Data provider has detected a bad request - missing RBAC

BCO_PRV_ERR111

Data provider has detected that Capacity Optimization is not configured for using Remedy Single Sign-On

BCO_PRV_ERR112

Data provider has detected that the Remedy Single Sign-On host and port provided do not match with the ones set in Capacity Optimization

BCO_PRV_ERR113

Data provider has detected an internal server error

BCO_PRV_ERR011

Data provider reported a generic issue in the component

BCO_PRV_ERR012

Data provider has detected a query execution error

BCO_PRV_ERR014

Data provider has detected a data dependent issue

BCO_PRV_ERR015

Data provider has detected a database connection problem due to connection pool configuration