Planning the Presentation Server deployment


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Supported Remedy Single Sign-On Server and Presentation Server versions

The following table illustrates the required versions of Remedy SSO and TrueSight Presentation Server for TrueSight Capacity Optimization.

TrueSight Presentation Server versions

11.3.01, 11.3.02, 11.3.03, 11.3.04, 11.3.05, 11.3.06, 11.3.07

Remedy Single Sign-On version

18.02 and later

For details on compatibility, see Compatibility-matrix.

Remedy SSO latest patches and hot fixes
  • If you have Remedy Single Sign-On installed, you must check and apply the relevant patches for seamless integration with the TrueSight Presentation Server.
  • Before proceeding with the patch installation, if the TrueSight Presentation Server is running, stop the TrueSight Presentation Server and back up Remedy Single Sign-On.

Supported Presentation Server integrations

You can integrate Presentation Server with TrueSight Operations Management components and other BMC products. For more information, see the following topics:

Use the following information to plan for the Presentation Server deployment:

 

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