Preparing to install the Capacity Agent

Before installing the Capacity Agent, ensure that your environment meets the installation requirements, and complete the tasks described in this section.

Preparing to install the Agent on Windows systems

  • Verify that the user account for installing the Capacity Agent has administrator rights. To grant administrator rights, contact your system administrator.
  • BMC recommends configuring the Terminal Services on systems to prevent the installer from deleting the temporary folder while exiting installation, and also to ensure that the installer does not use temporary folders for each session.

Preparing to install the Agent on UNIX and Linux systems

  • Ensure that you are using a non-privileged and non-root user account for installing the Capacity Agent. For information about creating this user account, contact your system administrator.
  • If you are installing the Capacity Agent on a Ubuntu Linux system, ensure that the libxtst6 package is installed.
    To install the libxtst6 package:

    1. Download the package from Ubuntu packages.

    2. Run the following command:
      dpkg -l | grep -i libxtst6

Preparing to install the Agent on zSeries systems

Ensure that you install the following library packages on zSeries systems: libgcc_s.so.1 and libstdc++.so.5

Preparing to install the Agent on virtual environments

 Ensure that you follow these recommendations while installing the Agent on the following virtual environments:

Virtual environment

Recommendations

Hyper-V, Xen, and Oracle VM

Install the Agent on the parent partition.

Linux KVM

Install the Agent on the host server.

AIX

For AIX hardware partitions:

  • Enable the security access from at least one logical partition to the Hardware Management Console.
  • BMC recommends installing the Agent on all the logical system partitions of a frame to collect detailed workload information. The Agent installed on a single partition can collect only limited set of metrics, such as CPU utilization related metrics.

For AIX workload partitions:

  • Install the Agent on the global zone. You cannot install it on a non-global zone.

HP

  • For HP-UX systems:
    • Install the Agent on each partition to obtain detailed information about applications or workloads running in individual partitions.
  • For HP Integrity VM systems:
    • Install the Agent on the host computer to collect configuration data for all the Integrity virtual machines. The data collected from the virtual machines will be populated and available in the database tables. All the configuration and statistical groups that are collected on a regular HP-UX system are also collected for an IVM host system. No attempt is made to correlate metrics collected from inside a virtual machine to that collected from the host operating system.
    • For IVM running within HP nPar systems, install the Agent on the partition that hosts the Integrity virtual machines.

Solaris

  • LDOM
    • Install the Agent on the control LDOM to collect configuration details and statistical data about the LDOM.
    • BMC recommends installing the Agent on all the logical domains to collect detailed information about the LDOM resources.
  • DSD
  • Zones
    • Install the Agent on the global zone. You cannot install it on a non-global zone. You can access all the non-global zone data from the global zone.

Preparing to run the Capacity Agent within a Docker container

Running the Agent within a Docker container is currently supported only on these Linux systems: Ubuntu and KVM

For information about the supported versions of these systems, see System-requirements-for-the-Capacity-Agent.

Ensure that Docker is installed on the managed system where you want to run the Agent in the Docker container. For information about Docker installation, see Install Docker.

Where to go from here

Perform the other preinstallation tasks listed in Preparing-to-install-TrueSight-Capacity-Optimization.

 

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