Installing the Presentation Server in the high-availability mode silently


Where you are in the Installation process

To install the Presentation Server in the high-availability mode using the silent installer

You need to perform the following tasks to install Presentation Server in a high-availability environment.

Step A: Install Presentation Server  on the primary computer

Do the following:

  1. Failed to execute the [excerpt-include] macro.
  2. Failed to execute the [excerpt-include] macro.
  3. Failed to execute the [excerpt-include] macro.
  4. Failed to execute the [excerpt-include] macro.
  5. Edit the the silent options file, add or modify property values, and save the file. 
    The silent options file is a text file that defines the installation properties in the form of a prefix tag followed by a property name and value pair.
     Some property values such as the host computer FQDN, the encrypted passwords, the database details, Remedy Single Sign-On server details and the high availability settings need to be specified in the silent options file. All other properties come with default values, which can be retained or changed as desired. 

    Property details

    Failed to execute the [excerpt-include] macro.

    Note: By default, the TrueSight Presentation Server uses 256-bit encryption. However, AES 256-bit encryption is not allowed in some countries due to import regulations. You can change the default encryption key size when you invoke the installer.

  6. From the command prompt, run the following command to start the installation. Type the complete path to the server-silent-options-windows.txt  file in the command. If the path includes a blank space, enclose the path within double quotes.

    If you plan to use Presentation Server with the TrueSight Capacity Optimization component only:
    Environment type
    Command
    With the default encryption setting
    • (Windowssetup.exe -J MINIMAL=true -i silent -DOPTIONS_FILE=C:\Disk1\server-silent-options-windows.txt
    • (Linux - as a non-root user)./setup.bin -J MINIMAL=true -i silent -DOPTIONS_FILE=/opt/Disk1/server-silent-options-linux.txtEnsure that you start a new session as a non-root user to run the installation. Do not use the su command to start a non-root session.
    Example
    • (Windowssetup.exe -J MINIMAL=true -i silent -DOPTIONS_FILE=C:\Disk1\server-silent-options-windows.txt
    • (Linux - as a non-root user)./setup.bin -J MINIMAL=true -i silent -DOPTIONS_FILE=/opt/Disk1/server-silent-options-linux.txt
    With user-specified encryption setting
    • (Windowssetup.exe –J BMC_TS_KEY_SZ=<128/256> -J MINIMAL=true -i silent -DOPTIONS_FILE=C:\Disk1\server-silent-options-windows.txt
    • (Linux - as a non-root user)./setup.bin -J MINIMAL=true -i silent -DOPTIONS_FILE=/opt/Disk1/server-silent-options-linux.txtEnsure that you start a new session as a non-root user to run the installation. Do not use the su command to start a non-root session.
    Example
    • (Windowssetup.exe –J BMC_TS_KEY_SZ=<128/256> -J MINIMAL=true -i silent -DOPTIONS_FILE=C:\Disk1\server-silent-options-windows.txt
    • (Linux - as a non-root user)./setup.bin -J MINIMAL=true -i silent -DOPTIONS_FILE=/opt/Disk1/server-silent-options-linux.txt
    The parameter  -J MINIMAL=true  ensures that the Presentation Server installer skips the step of validating the minimum system requirements, which includes the check for 32 GB of RAM. When Presentation Server is used with TrueSight Capacity Optimization only, the minimum RAM or memory requirement is 8 GB
    For more information, see System-requirements-for-the-Presentation-Server.If TrueSight Presentation Server is shared with TrueSight Operations Management, then ensure that the system requirements are met and do not specify the -J MINIMAL parameter in the command. Run the following command:
    Environment type
    Command
    With the default encryption setting
    • (Windowssetup.exe -i silent -DOPTIONS_FILE="<path_to_server-silent-options-windows.txt_file>"
    • (Linux)./setup.bin -i silent -DOPTIONS_FILE="<path_to_server-silent-options-linux.txt_file>"
    Example
    • (Windows - With space in the pathsetup.exe -i silent -DOPTIONS_FILE="C:\temp folder\Disk1\server-silent-options-windows.txt"
    • (LinuxWith space in the path)./setup.bin -i silent -DOPTIONS_FILE="/opt/temp folder/Disk1/server-silent-options-linux.txt"
    With user-specified encryption setting

      • (Windowssetup.exe –J BMC_TS_KEY_SZ=<128/256> -i silent -DOPTIONS_FILE="<path_to_server-silent-options-windows.txt_file>"
      • (Linux)./setup.bin –J BMC_TS_KEY_SZ=<128/256> -i silent -DOPTIONS_FILE="<path_to_server-silent-options-linux.txt_file>"
    Example

      • (Windows - With space in the pathsetup.exe -i silent -DOPTIONS_FILE="C:\temp folder\Disk1\server-silent-options-windows.txt"
      • (LinuxWith space in the path)./setup.bin -i silent -DOPTIONS_FILE="/opt/temp folder/Disk1/server-silent-options-linux.txt"
  7. Failed to execute the [excerpt-include] macro.
  8. Failed to execute the [excerpt-include] macro.
  9. Failed to execute the [excerpt-include] macro.
  10. Failed to execute the [excerpt-include] macro.
  11. Failed to execute the [excerpt-include] macro.
  12. Failed to execute the [excerpt-include] macro.
  13. Failed to execute the [excerpt-include] macro.
  14. Copy the ha-shared.conf  file from the  <PresentationServerInstallationDirectory>\truesightpserver\conf  directory to an appropriate location on the secondary server. You will need to specify the location of this file while installing TrueSight Presentation Server  on the secondary server.
  15. When you restart the TrueSight Presentation Server, the system requirements are validated. The restart process fails if the requirements are not met. When you use the Presentation Server only with the TrueSight Capacity Optimization component, you can skip this validation by performing the following steps. After you perform these steps, the Presentation Server service is automatically started even if you restart the TrueSight Presentation Server host.
    1. Navigate to the following location:
      • For Windows: <installationDirectory>\truesightpserver\conf\custom
      • For Linux: <installationDirectory>/truesightpserver/conf/custom
    2. Edit the csr.conf file, add the following property, and save the file.
      skipResourceCheck=true
    3. Restart the product service.
    Alternatively, run the following command to forcefully start the Presentation Server service: tssh server start force However, this method does not guarantee the automatic restart of the Presentation Server service after restarting the Presentation Server host.

Step B: Install TrueSight Presentation Server on the secondary computer

  1. Ensure that the Presentation Server is up and running on the primary computer.
  1. Failed to execute the [excerpt-include] macro.
  2. Failed to execute the [excerpt-include] macro.
  3. Failed to execute the [excerpt-include] macro.
  4. Failed to execute the [excerpt-include] macro.
  5. Edit the the silent options file, add or modify property values, and save the file. 
    The silent options file is a text file that defines the installation properties in the form of a prefix tag followed by a property name and value pair.
     Some property values such as the host computer FQDN, the encrypted passwords, the database details, Remedy Single Sign-On server details and the high availability settings need to be specified in the silent options file. All other properties come with default values, which can be retained or changed as desired. 
     

    Property details

    Failed to execute the [excerpt-include] macro.

    Note: By default, the TrueSight Presentation Server uses 256-bit encryption. However, AES 256-bit encryption is not allowed in some countries due to import regulations. You can change the default encryption key size when you invoke the installer.

  6. From the command prompt, run the following command to start the installation. Type the complete path to the server-silent-options-windows.txt  file in the command. If the path includes a blank space, enclose the path within double quotes.

    If you plan to use Presentation Server with the TrueSight Capacity Optimization component only:
    Environment type
    Command
    With the default encryption setting
    • (Windowssetup.exe -J MINIMAL=true -i silent -DOPTIONS_FILE=C:\Disk1\server-silent-options-windows.txt
    • (Linux - as a non-root user)./setup.bin -J MINIMAL=true -i silent -DOPTIONS_FILE=/opt/Disk1/server-silent-options-linux.txtEnsure that you start a new session as a non-root user to run the installation. Do not use the su command to start a non-root session.
    Example
    • (Windowssetup.exe -J MINIMAL=true -i silent -DOPTIONS_FILE=C:\Disk1\server-silent-options-windows.txt
    • (Linux - as a non-root user)./setup.bin -J MINIMAL=true -i silent -DOPTIONS_FILE=/opt/Disk1/server-silent-options-linux.txt
    With user-specified encryption setting
    • (Windowssetup.exe –J BMC_TS_KEY_SZ=<128/256> -J MINIMAL=true -i silent -DOPTIONS_FILE=C:\Disk1\server-silent-options-windows.txt
    • (Linux - as a non-root user)./setup.bin -J MINIMAL=true -i silent -DOPTIONS_FILE=/opt/Disk1/server-silent-options-linux.txtEnsure that you start a new session as a non-root user to run the installation. Do not use the su command to start a non-root session.
    Example
    • (Windowssetup.exe –J BMC_TS_KEY_SZ=<128/256> -J MINIMAL=true -i silent -DOPTIONS_FILE=C:\Disk1\server-silent-options-windows.txt
    • (Linux - as a non-root user)./setup.bin -J MINIMAL=true -i silent -DOPTIONS_FILE=/opt/Disk1/server-silent-options-linux.txt
    The parameter  -J MINIMAL=true  ensures that the Presentation Server installer skips the step of validating the minimum system requirements, which includes the check for 32 GB of RAM. When Presentation Server is used with TrueSight Capacity Optimization only, the minimum RAM or memory requirement is 8 GB
    For more information, see System-requirements-for-the-Presentation-Server.If TrueSight Presentation Server is shared with TrueSight Operations Management, then ensure that the system requirements are met and do not specify the -J MINIMAL parameter in the command. Run the following command:
    Environment type
    Command
    With the default encryption setting
    • (Windowssetup.exe -i silent -DOPTIONS_FILE="<path_to_server-silent-options-windows.txt_file>"
    • (Linux)./setup.bin -i silent -DOPTIONS_FILE="<path_to_server-silent-options-linux.txt_file>"
    Example
    • (Windows - With space in the pathsetup.exe -i silent -DOPTIONS_FILE="C:\temp folder\Disk1\server-silent-options-windows.txt"
    • (LinuxWith space in the path)./setup.bin -i silent -DOPTIONS_FILE="/opt/temp folder/Disk1/server-silent-options-linux.txt"
    With user-specified encryption setting

      • (Windowssetup.exe –J BMC_TS_KEY_SZ=<128/256> -i silent -DOPTIONS_FILE="<path_to_server-silent-options-windows.txt_file>"
      • (Linux)./setup.bin –J BMC_TS_KEY_SZ=<128/256> -i silent -DOPTIONS_FILE="<path_to_server-silent-options-linux.txt_file>"
    Example

      • (Windows - With space in the pathsetup.exe -i silent -DOPTIONS_FILE="C:\temp folder\Disk1\server-silent-options-windows.txt"
      • (LinuxWith space in the path)./setup.bin -i silent -DOPTIONS_FILE="/opt/temp folder/Disk1/server-silent-options-linux.txt"
  7. Failed to execute the [excerpt-include] macro.
  8. Failed to execute the [excerpt-include] macro.
  9. Failed to execute the [excerpt-include] macro.
  10. Failed to execute the [excerpt-include] macro.
  11. Failed to execute the [excerpt-include] macro.
  12. Failed to execute the [excerpt-include] macro.
  13. Failed to execute the [excerpt-include] macro.
  14. Failed to execute the [excerpt-include] macro.
  15. When you restart the TrueSight Presentation Server, the system requirements are validated. The restart process fails if the requirements are not met. When you use the Presentation Server only with the TrueSight Capacity Optimization component, you can skip this validation by performing the following steps. After you perform these steps, the Presentation Server service is automatically started even if you restart the TrueSight Presentation Server host.
    1. Navigate to the following location:
      • For Windows: <installationDirectory>\truesightpserver\conf\custom
      • For Linux: <installationDirectory>/truesightpserver/conf/custom
    2. Edit the csr.conf file, add the following property, and save the file.
      skipResourceCheck=true
    3. Restart the product service.
    Alternatively, run the following command to forcefully start the Presentation Server service: tssh server start force However, this method does not guarantee the automatic restart of the Presentation Server service after restarting the Presentation Server host.

Failed to execute the [excerpt-include] macro.

Next step in the Installation process

Now that you have successfully installed the Presentation Server, install TrueSight Capacity Optimization Application Server and ETL Engine.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC TrueSight Capacity Optimization 20.02