Authorizing users of non-default realms to access the TrueSight Capacity Optimization console

By default, users who belong to the default Remedy Single Sign-On Server realm ('*') are authorized to access the TrueSight Capacity Optimization console. Users belonging to other realms cannot access the TrueSight Capacity Optimization console. To authorize such users to access the TrueSight Capacity Optimization console, you must configure the RSSO agent that is used for integration with the Remedy Single Sign-On Server. 

Before you begin

Ensure that the realms are created in the Remedy Single Sign-On Server for the required application domains. For more information about realms, see Realms.

To enable the TrueSight Capacity Optimization console access for users of other realms

1. Log in to the system where the TrueSight Capacity Optimization is installed.
2. Change to the following directory that contains the RSSO agent file: /BCO_HOME/web/rsso/
3. In a text editor, open the rsso-agent.properties file.

4. Enable the following properties and change their values to true. The default values are false and these properties are disabled.

   • msp-deployment=true
   • msp-always-show-domain-entry-page=true

   Depending on the values that you set for these properties, the login behavior changes as follows:

   Property	Value	When you log in to the TrueSight Capacity Optimization console
   msp-deployment	true	You are always prompted to specify a realm.
   msp-always-show-domain-entry-page	true
   msp-deployment	true	You are prompted to specify a realm during the first login attempt. If you log in from the same browser again, the realm specified during the first login is used for authentication.
   msp-always-show-domain-entry-page	false
   msp-deployment	false	You are not prompted to specify a realm. The default "*" realm is used for authentication. Any value that is set for the msp-always-show-domain-entry-page property does not change this behavior.
   msp-always-show-domain-entry-page	true

5. Save the changes.