Accessing and navigating the Real User Analyzer console


The Real User Analyzer console enables you to manage captured traffic, set up Real User Collector feeds, configure Watchpoints, and access the Watchpoint Summary, Session Browser, Incidents, Reports, and other features.

To access the Real User Analyzer console from the TrueSight console

You can access the Real User Analyzer console from the TrueSight console through the Performance-and-Availability-dashlet in a dashboard. A dashboard in the TrueSight console provides consolidated and customized views of your environment. You create a dashboard by selecting dashlet templates from the dashlet library and configuring them for your specific requirements. Each configured dashlet provides access to a specific type of data and presents it in a graphical format. When a dashlet in the dashboard identifies a problem, the dashlet also acts as an access point to investigate and troubleshoot the root cause.

  1. After you have saved a dashboard with the Performance and Availability dashlet, click a bar in the bar graph, anywhere in the pie chart, or the percentage.
    REUEM_PA_Drill.png
  2. In the menu that appears, select one of the following commands to drill down to a report, snapshot of sessions, or page details.  

    • Drill down to report 
    • Drill down to sessions 
    • Drill down to pages 

    The selected menu command opens your Real User Analyzer to show you the appropriate information.

To access the Real User Analyzer console from a browser

  1. From a supported browser, enter the IP address or host name of the Real User Analyzer.  Example (Linux with custom ports): 
    https://192.0.2.10:<portNumber
    >
  2. On the Login page, enter your user name and password, and press Log In.

Overview of the Real User Analyzer console

Navigational elements of the Real User Analyzer console

ss_analyzer_collector_elements.png

Description of navigation elements

Item

Element

Description

a

Tabs

Home (Collector only)

Graphical representation of the Collector status

Dashboards (Analyzer and Real User Monitor only)

Options to customize and view graphical representations application metrics

Watchpoints (Analyzer and Real User Monitor only)

Options to define segments of traffic to watch

Session Browser (Analyzer and Real User Monitor only)

Queries that you can use to analyze user sessions

Reports (Analyzer and Real User Monitor only)

Options to create and run reports

Incidents (Analyzer and Real User Monitor only)

Lists of incidents that occurred during a specified time interval

Reference lists

Lists of the most popular or recently observed values for a given attribute of traffic in the system

Administration

Options to manage system access and maintain the components

b

Content area

Displays content of the selected tab (a)

c

Action menu

Shows the available actions in context of the current page (for example, add element, delete all elements, component settings, and so on)

d

Shortcut menu

Shows options for a particular page element, such as edit, copy, delete, drill down, and so on

e

Top button

Navigates to the top of the current page

 

Related topics

Dashlets-to-measure-passive-real-end-user-experience-monitoring

 

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