Downloading a large execution log or uploading a large script fails

Issue

Downloading an execution log from App Visibility or uploading a script to App Visibility fails and results in a blank screen.

Cause

If you are working in a load-balanced environment, the load balancer may be blocking the upload or download of large files. 

Resolution

Consult with your network administrator to mitigate this issue. 

Workaround

• Upload scripts directly on the computer where App Visibility is installed.
• Download execution logs directly from the computer where the TEA Agent is installed.
  Execution log files are located in the installationDirectory\WorkingFolder\ExecutionPlans\ folder.

Related topics

Using-scripts-to-simulate-end-user-transactions

Requesting-and-managing-execution-logs

Downloading-a-script-or-an-execution-log-does-not-respond