Requesting and managing execution logs

Execution log results provide deep diagnostics for you to examine issues in the session. Execution log results are downloaded in a zip file that contains the results of the transaction. The file is retrieved from the BMC Synthetic Transaction Execution Adapter (TEA) Agent and it contains the results of transactions (such as TINIT and TMAIN) in execution log files and text files. 

This topic describes the management and contents of execution logs: 

• • To request an execution log
  • Execution log contents
  • Related topics

To request an execution log

1. Drill down from the Applications View, into the Synthetic tier, through the Locations view, to the Executions view. 

2. In the Executions view, from the action menu for a specific execution, select Execution Log.
   The Execution Log dialog box displays the following details for the Execution Log:
    

   Field	Description
   Application Name	Name of the application to which the Execution Plan is assigned
   Execution Plan	Name of the Execution Plan being monitored
   Location	Name of the location to which the TEA Agent is assigned
   Execution Start Time	Time and date that the execution started

3. Click Request Download to request the execution log.
   The status of the execution log is shown as it is prepared for download. The following statuses are possible:

   Status	Description
   Waiting	The system is connecting to the TEA Agent.
   In Progress	The request is in progress.
   Retrying	The system cannot retrieve the file and tries to retrieve it again.
   Not Available	The system cannot retrieve the file. The TEA Agent is in stale status. In this case, resolve the issues with the TEA Agent and click Request Download again. The execution log file is no longer available on the TEA Agent. In this case, the Request Download button is disabled.
   Agent Not Online	The TEA Agent where the execution ran is not online.
   Failed	The system tried to download the file and failed. Click Request Download again to try again.

4. When the file is ready, click Download to download the file.

5. When the download is complete, extract the ZIP file and enter the results-archive password.
   The results-archive password is the one you entered during TEA Agent installation.

   Note

    The file name of the results archive is the time and date of execution in UTC time.

Execution log contents

An execution log contains the results of a transaction, sent in a zip file from the synthetic TEA Agent. The zip file contains an execution log (.xlg) file, that is viewable with Silk TrueLog Explorer, and depending on the script definitions, it may contain other files such as .wrt files. Silk TrueLog Explorer is included with the software that you downloaded for BMC TrueSight Synthetic Monitor with Borland Silk Performer.

The zip file also contains a summary file, transaction_result.txt, that comprises a summary of the transaction results.

To preserve an execution log, ensure that you keep a downloaded copy on a local computer.

Related topics

Monitoring-synthetic-transactions-by-execution

Monitoring-synthetic-transactions-to-predict-application-health

Setting-execution-log-retention-levels