Viewing the details of an application
You can drill-down to any application from the Applications page and view details of that application.
Before you begin
The availability of some features depends on the data providers in your environment, for example:
- (App Visibility Manager) To see the Application View tab, your system must include BMC TrueSight App Visibility Manager.
(Infrastructure Management) To see the Events, Devices, and Services tabs, your system must include TrueSight Infrastructure Management.
To view the details of an application
- In the TrueSight console, click Monitoring > Applications.
- Click an application name.
The Application Monitoring page for that application is displayed.
The Application Monitoring page contains the following information:
Page section | Description |
|---|---|
Application Monitoring action menu | Select Save as Preference to set the selected tab (Application View, Model, Events, Devices, or Services) as the default tab when you open the Application Monitoring page. |
Application details |
|
Hide Application Details | Use the Collapse Summary icon |
(App Visibility Manager) For applications that are automatically discovered, and manual applications with synthetic transaction monitoring, you can investigate problems with application performance and availability and drill down to application diagnostics. Note: Close an Application Management server event only from the Applications View tab. Closing an App Visibility event from the events tab results in a mismatch between the number of Open Events (under Application Summary section) and the displayed events list. When an App Visibility event is closed from the events tab, the event is closed only in the console view and not from the Application Management server. For information about the Application View, see Investigating-severity-and-impact-of-application-issues. | |
Examine your network's application models to pinpoint the exact impact area in an application and drill down to each node and find its status. For information about application models, see Viewing-an-application-model. | |
(Infrastructure Management) Examine all the events associated with the application as a snapshot of the Events view. Note: Close an Application Management server event only from the Applications View tab. Closing an App Visibility event from the events tab results in a mismatch between the number of Open Events (under Application Summary section) and the displayed events list. When an App Visibility event is closed from the events tab, the event is closed only in the console view and not from the Application Management server. For information about events, see Monitoring and managing events from the TrueSight console. | |
(Infrastructure Management) Examine all the devices associated with the application as a snapshot of the Devices view. For information about devices, see Monitoring devices from the TrueSight console. | |
(Infrastructure Management) Examine all the services associated with the application as a snapshot of the Services view. You can associate an application to a service. For information about services, see Monitoring services from the TrueSight console. |
to collapse the application details area, to gain more display area for the application model, events, and devices. Toggle between displaying and hiding the application details area by using this option.Where to go from here
Click one of the following links to further investigate the application:
- (App Visibility Manager) Investigating-severity-and-impact-of-application-issues
- Viewing-an-application-model
(Infrastructure Management) Viewing event details in the TrueSight console
(Infrastructure Management) Monitoring devices from the TrueSight console
(Infrastructure Management) Monitoring services from the TrueSight console
Related topics
Cross-launching from the TrueSight console to TrueSight IT Data Analytics