This site will undergo a maintenance outage on Saturday, 13 September beginning at 2:30 AM Central/1 PM IST for a platform upgrade. The downtime will be ~three hours.
Starting and stopping the Real User Cloud Probe
You might need to manually start or stop the BMC Real User Cloud Probe for maintenance or troubleshooting.
To start or stop the Cloud Probe in Linux
Log in to the virtual machine with the Real User Cloud Probe installation as root.
Run the required command in a command prompt:
service cloud-probe start
service cloud-probe stop
To start or stop the Cloud Probe in Windows
Run the services.msc command.
In the list of services, right-click on the BMC Real User Cloud Probe service and use the following options accordingly: