Viewing user transaction details


The User Transactions page displays aggregated statistics for all web pages in all of the monitored applications. By default, the User Transactions page displays transactions that occurred during the latest 15 minutes, sorted in descending order by end-to-end time.

To view user transaction details

Perform the following steps to isolate the transactions that you want to view:

  1. On the Diagnostics tab, select User Transactions
  2. Use any combination of the following techniques to filter the list of web pages:

To filter web pages by time range

By default, the time range filter shows user transactions for the most recent 15-minute time period. However, if you set the time range filter for another view in the current session, the time filter reflects the latest settings. 

Example

If you set the time range on the Business Transactions page and then access the User Transactions page, the time ranges are the same in both pages.

  1. Under Query Details, in the Time Range area near the top of the page, click Change.
  2. From the Time Range list, select an option, ranging from the Last 15 minutes to Last 7 days

    To define a custom time range that is up to 90 days, perform the following steps: 

    1. Select Customize.
    2. Select a date from the Start Time and End Time calendars.
    3. Enter the time in each Hour and Minute box.
  3. Click Save.

    The table displays the entries that met your time filter criteria.
  4. (Optional) Click Refresh to immediately update the time range so that it is relative to the current time.

    If you do not click Refresh, the time range is automatically updated every five minutes. Custom time ranges are not automatically refreshed.

To filter web pages by the page summary filter

The page summary filter enables you to view transactions for all pages or those pages that contain only latency violations. 

Click the relevant page summary box to display all web pages or only web pages that have transactions with latency violations or errors.

Example

In the following example, click with Latency violations to list the one page that contains transactions that exceeded the E2E thresholds for the application.

Example page summary filter

userTransactions_pageSummaryFilter.png

To filter web pages by page metrics and attributes

The column headings in the list of web pages include filters that enable you to filter the list of pages by the values in columns. The following table describes the table content and the rules for filtering web pages:

Name

Description

Filter rules

Name

Web page name

Type any portion of the text string.

Example: Typing cart restricts the list to all web pages that contain that character string, such a shoppingcart.

 

Application

Application name

Transactions

Number of transactions in the web page

Filter the list by numeric values by entering a symbol for the mathematical relationship and an integer.

  • To change the current symbol, select it and type one of the following valid symbols: <, =, >
  • Type a value that represents the number of transactions.

Latency Violations

Number of transactions that exceeded the E2E time threshold for the application in the specified time range

Filter the list by number of violations by entering a symbol for the mathematical relationship and an integer.

  • To change the current symbol, select it and type one of the following valid symbols: <, =, >
  • Type a value that represents the number of transactions with violations.

E2E Time (ms)

Average end-to-end time of the web page transactions during the specified time range

Filter the list by number of milliseconds by entering a symbol for the mathematical relationship and an integer.

  • To change the current symbol, select it and type one of the following valid symbols: <, =, >
  • Type a value that represents the number of milliseconds.

Example

In the following example, two web pages matched the Name, Latency Violations, and E2E Time (ms) criteria.

Example of web page filtering

userTransactions_filterPageMetrics.png

Related topics

Analyzing-business-transactions-diagnostics

Configuring-applications

Analyzing-web-page-problems-with-the-User-tier

 

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