SSL CFG ERROR issued for incorrect Cloud Probe SSL key configuration

Issue

After the Cloud probe service starts, the SSL CFG ERROR error in the cloud-probe service log indicates a problem with the epssl.cfg file.

Resolution

Check the key-file definition in the epssl.cfg file to ensure the following:

• There are no illegal characters.
• The SSL key path name contains forward slashes (/), even when the Cloud Probe is installed on a Windows system; otherwise, the Cloud Probe will not be loaded correctly by the system.
• The key file uses the PEM (PKCS#12) format. If a you use a key file in another format, first use an SSL tool to convert it to the PEM format.

Related topics

Configuring-Cloud-Probe-SSL-keys-and-settings-for-traffic-decryption

Troubleshooting-traffic-capture-on-a-Cloud-Probe