BMC PATROL for Application Performance Management integration overview
The BMC PATROL for Application Management obtains web performance monitoring data from the BMC Real End User Experience Monitoring and the BMC Synthetic End User Experience products so you can monitor the performance and reliability of your worldwide web applications through BMC ProactiveNet Performance Management.
What the integration enables
Using the BMC PATROL for Application Management, you can enable the following capabilities:
- Monitor real web traffic based on data obtained by BMC Real End User Experience Monitoring using traffic capture based collection
- Monitor real web traffic based on data obtained by BMC Real End User Experience Monitoring using java script injection based collection
- Monitor synthetic transaction response times from BMC Synthetic End User Experience Monitoring, which measures application health based on end-user experience metrics, such as availability, accuracy, and performance
- Integrate the real-time and synthetic end-user experience monitoring into BMC ProactiveNet Performance Management, perform all configuration through the BMC ProactiveNet Central Monitoring Administration console, and transfer all monitoring data to BMC ProactiveNet Performance Management
- Configure BMC Synthetic Transaction Execution Adapter (TEA) Agent in the BMC ProactiveNet Central Monitoring Administration console. If you use a TEA Agent, then PATROL Agent, Knowledge Module, and a TEA Agent must be installed on the same host.
- Raise intelligent alerts and incidents to the service desk for resolution
- Produce historical performance charts and status views
How data is represented in the knowledge module
Application classes group together various categories of data in BMC PATROL Knowledge Modules (KMs) and provide functionality in the form of parameters, menu commands, and InfoBoxes. BMC PATROL for Application Management 2.6 has the following application classes:
Application class name | Description |
|---|---|
A top-level container for all web performance monitoring data received from BMC Real End User Experience Monitoring | |
Presents performance statistics for a monitored Watchpoint, a precise segment of real or synthetic web traffic | |
Presents performance statistics for a monitored Geo Location | |
A top-level container for all web performance monitoring data received from BMC TrueSight App Visibility Manager | |
Contains a list of discovered applications | |
Contains metrics associated with discovered applications | |
A top-level container for all web performance monitoring data received from BMC Synthetic End User Experience Management | |
Contains a list of discovered business services (1st hierarchy) | |
Contains a list of discovered agent groups belonging to business services (2nd hierarchy) | |
Contains a list of discovered execution plans belonging to agent groups (3rd hirarchy) | |
A timer container | |
Contains metrics related to customer timers | |
Contains metrics related to page timers | |
The main configuration for real data (from BMC Real End User Experience Monitoring) and synthetic transactions (from BMC Synthetic End User Experience Monitoring) | |
Configuration for BMC Synthetic Transaction Execution Adapter (TEA) Agent |
Related topic
Parameters-by-application-class
For a complete list of the application classes and parameters, see Parameter definitions in the BMC PATROL for Application Management documentation.