FAQs and additional resources

This topic provides information that supplements the BMC Real End User Experience Monitoring 2.7 documentation, and contains the following sections:

Frequently asked questions

This section provides answers to some frequently asked questions (FAQs) about the component products that comprise BMC TrueSight App Visibility Manager 2.7. 

Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Downloading the installation files

Support information

Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

Other information

Placed in context throughout this space, but listed and linked to in Documentation updates and Technical bulletins

Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in a Flashes topic, under Release-notes-and-notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

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Additional resources from BMC

The following BMC sites provide information outside of the BMC Real End User Experience Monitoring 2.7 documentation that you might find helpful:

Other useful site

The following site also provides information that you might find helpful: Playlist of BMC Application Management videos on YouTube

 

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