Installing a dual-port fiber 10 GbE NIC in a TS-4200

The TS-4200 appliance includes four capture ports, along with a management port and a spare port.

If your network uses an all-fiber infrastructure, you can connect the TS-4200 to the system by replacing the dual-port copper network interface card (NIC) serving ports C and D with a dual-port fiber 10 GbE NIC. Replacing the NIC eliminates the need to use a copper-to-fiber media converter.

 

TS-4200 series network ports

CaptureDandCPorts.png

Before you begin

  • BMC recommends that you use the Intel X520 DP 10GB DA/SFP+ Server Adapter available from Dell. This adapter was used successfully to test the TS-4200 NIC replacement procedure.
  • Ensure that you do not insert the new fiber card in one of the appliance's empty PCI slots. The TS-4200 appliance code detects and uses cards with specific PCI IDs that must be installed in specific physical locations. This means the new fiber card can only be used in the PCI slot serving ports C and D.
  • Application Visibility Manager Central firmware v2.7 or Real End User Monitor firmware v6.7, or later, is required. If an earlier firmware version is in use, the firmware must be upgraded before the NIC is replaced.

To install a dual-port fiber 10 GbE NIC

  1. Check that the firmware version running on the appliance is later than v2.7 (for  Application Performance Monitoring Central and Real User Collector) or v6.7 (for Real End User Monitor).

  2. Prepare the fiber NIC by inserting the transceivers.

    Note

    A transceiver can be damaged by static electricity. Be sure to observe all standard electrostatic discharge (ESD) precautions, such as wearing an antistatic wrist strap, to avoid damaging the transceiver.

  3. Shut down the TS-4200 appliance, and disconnect it from the network.
  4. Open the cover and locate the dual-port PCI NIC that serves capture ports C and D.
  5. Remove the NIC and replace it with the new Intel X520 fiber NIC.
  6. Close the cover, reconnect the TS-4200, and start the appliance.

The TS-4200 ports C and D are fiber ports for use with an all-fiber infrastructure. Port A, port B, and the management and spare ports remain as copper ports.

Related topic

Connecting-to-the-CLI-on-a-TS-4200-appliance

 

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