Creating a tenant for BMC Real End User Experience Monitoring

When you create a tenant, you specify its Real User Analyzer, its domain name, and an internal key. To perform this procedure, you must have Administrator-level access, or higher.

Before you begin

Ensure that you have set up and configured a Real User Analyzer for the tenant. Each tenant must have its own Real User Analyzer.

To create a tenant

1. In the BMC Application Management Console, click System Access and then click Tenant Management.

   The Tenant Management page appears.

2. On the Action menu, select Add Tenant.
3. Provide a name for the tenant.
    If necessary, you can change the tenant name later.
4. (Optional) Provide a description of the tenant.
5. In the Domain box, specify the domain of the tenant's website (for example, tenant-company.com).
    The domain name and the user name make up the logon name for the tenant user (for example, john@tenant-company.com).
6. From the Analyzer list, select a Real User Analyzer for the tenant.
    The list displays all the Analyzer components that are connected to the Console instance.

7. In the Key box, provide a case-sensitive tenant key.
   The system uses this field to create a folder for storing the tenant data. The tenant users and managers cannot see this value.

   Warning

   Be careful when typing this parameter. You cannot change it after you have submitted the tenant account.

8. Click Save.

Related topics

Creating-an-Access-Manager-user-for-the-tenant

Managing-tenant-accounts-and-permissions