Configuring an Agent policy to collect and monitor application information

A policy defines how the BMC Application Diagnostics Agent behaves and operates.

While you can control some of the Diagnostics Agent functionality by Configuring-SLA-rules-for-business-transactions and Configuring-SLA-rules-for-application-servers, agent policies provide you with a way to fine tune or change data collection methods to better suit your environment.

This section describes how to work with a BMC Application Diagnostics Agent Policy file and includes the following topics:

Recommendations

BMC recommends that you contact BMC Support when modifying the settings for the first time, to ensure that your modifications do not impact the system adversely. To change the policy settings, adhere to the following guidelines:

  • Each line in the policy file has only one property, in a name-value format.
  • The delimiter between a property name and its value is "=".
  • White spaces are ignored except within the value string (that is, between the first non-blank character after the "=" delimiter and the last non-blank character in the line).
  • Both Windows and UNIX linefeed markers are supported.
  • Hash marks (#) at the beginning of a line signify comments.
  • Property values can only be ASCII characters within the range of 0-127.
  • Do not change property names; you can only change values.

 

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