Verifying the Diagnostics Server upgrade

You can verify that the BMC Application Diagnostics Server upgrade was successful by reviewing the log entries added during the upgrade, and examining server processes and services.

Before you begin

You must have upgraded the BMC Application Diagnostics Server components as described in Performing-the-Diagnostics-Server-upgrade or Performing-the-Diagnostics-Server-upgrade-silently.

To verify that the BMC Application Diagnostics Server upgrade was successful

1. Access the adopserver_install_log.txt file which is located in the %temp% directory (Windows) and /tmp folder (Linux).
2. Check for warnings or errors. If no error messages are present, the installation was successful.
3. Verify that the BMC Application Diagnostics Collector and BMC Application Diagnostics Portal are running:
   • (Windows) Run services.msc and verify that BMC Application Diagnostics Collector and BMC Application Diagnostics Portal services are running.

   • (Linux) Run the following commands to verify that the processes are running:

     ps -ea|grep adop_collector
     ps -ea|grep adop_portal
4. Check for errors reported in the BMC Application Diagnostics Collector log files located at:
   • (Windows) <ServerInstallationDirectory>\collector\logs\collector.log
   • (Linux) <ServerInstallationDirectory>/collector/logs/collector.log
5. Check for errors reported in the BMC Application Diagnostics Portal log files located at:
   • (Windows) <ServerInstallationDirectory>\portal\logs\portal.log
   • (Linux) <ServerInstallationDirectory>/portal/logs/portal.log

Where to go from here

Upgrading the agent for Java
Upgrading the agent for .NET