Cloud Probe log files
During traffic processing, the Real User Cloud Probe writes general logging information and statistics to files in the installationDirectory\cloudprobe\staging\var\log\epx folder. The default Windows installation directory is C:\Program Files\BMC Software\, and the default Linux installation directory is /opt/bmc/.
The following table lists the Cloud Probe log files and their purpose.
Cloud Probe log file descriptions
Log file | Contains |
|---|---|
epx.log.n.gz | General logging information |
epx_global_stats_history_core.n.gz | Statistics about core engine traffic processing, including TCP/IP and SSL processing |
epx_global_stats_history_encssl.n.gz | Statistics about encrypted SSL traffic that could not be decrypted, including number of SSL decryption failures |
epx_global_stats_history_http.n.gz | Statistics from the HTTP processing engine |
epx_global_stats_history_unrec_proto.n.gz | Statistics for traffic with an unrecognized protocol (non-HTTP traffic) |
epx_sslhost_stats_history_core.n.gz | Statistics about each SSL host IP address that was recognized Note: These statistics are not sent to a Real User Collector. |
Files are retained for 14 days. One log file is created for each day (n equals a value from 1 to 14). On day 15, file 1 is overwritten.
Statistics are also sent to a Collector. For information about how to view statistics from the Collector, see Monitoring-traffic-capture-status-and-statistics-on-a-Collector.
Related topic
Troubleshooting-traffic-capture-on-a-Cloud-Probe