System requirements for BMC Application Diagnostics

This topic provides the system requirements for BMC Application Diagnostics components.

• • BMC Application Diagnostics Server (Portal and Collector) system requirements
  • BMC Application Diagnostics Agent for Java system requirements
  • BMC Application Diagnostics Agent for .NET system requirements
  • BMC Application Management Console browser compatibility
  • Production Environment Considerations
  • Related topics

BMC Application Diagnostics Server (Portal and Collector) system requirements

Supported operating systems

• Windows Server 2008 R2 SP2 64-bit
• Windows Server 2012 R2 64-bit
• Red Hat Linux 5.9 64-bit
• Red Hat Linux 5.10 64-bit
• Red Hat Linux 6.4 64-bit
• SUSE Linux 11.3 64-bit

Database requirements

During BMC Application Diagnostics Server installation, you install a MySQL database locally on the same computer as the BMC Application Diagnostics Portal and Collector host. You cannot connect to a remote database.

Required resources

Ensure that you have sufficient resources for the optimum performance of the size of your deployment.

Default Server communication ports

The following table lists the default port numbers used by the BMC Application Diagnostics Server components. The listed port numbers are the default values that you can change during installation, or change in the properties files after installation (requires restart of the service). Ensure that you can access the ports.

BMC Application Diagnostics Agent for Java system requirements

Java requirements

• The computer on which you are installing the BMC Application Diagnostics Agent for Java must have Java already installed in order for the BMC Application Diagnostics Agent installation script to run correctly.
• Ensure that the JAVA_HOME environment variable is configured with Java 1.6 or later.

Supported application servers

The following application servers have been tested and certified in BMC's test environment. Only those application servers with Java 1.6 or later are supported by BMC.

Supported application servers for BMC Application Diagnostics Agent for Java

BMC Application Diagnostics Agent for .NET system requirements

Supported .NET Frameworks

• .NET Framework 2.0
• .NET Framework 3.5 SP1
• .NET Framework 4.0
• .NET Framework 4.5
• .NET Framework 4.5.1

Supported operating systems

• (Version 2.6.10) Windows Server 2003
• (Version 2.6.10) Windows Server 2003 R2
• Windows Server 2008
• Windows Server 2008 R2
• Windows Server 2012
• Windows Server 2012 R2

Supported versions of Internet Information Services (IIS)

• (Version 2.6.10) IIS 6.0
• IIS 7.0
• IIS 7.5
• IIS 8.0
• IIS 8.5

BMC Application Management Console browser compatibility

You can access the user interface through the BMC Application Management Console with the following combinations of operating systems and web browsers. For hardware and software requirements for the console environment, see System-requirements-for-BMC-Real-End-User-Experience-Monitoring-system-components.

Compatible web browsers and operating systems for the ConsoleThe [confluence_table-plus] macro is a standalone macro and it cannot be used inline. Click on this message for details.
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To correctly load current data for BMC Application Diagnostics in Microsoft Internet Explorer 8, use the following browser configuration, based on the default settings:

1. From the Internet Explorer Tools menu, select Internet Options.
2. On the Advanced tab, scroll to the Security list.
3. Select Do not save encrypted pages to disk.
4. Clear Enable DOM Storage.
5. Select Use SSL 2.0.
6. Clear Use SSL 3.0.
7. Click OK.

Production Environment Considerations

BMC Application Diagnostics components are deployed with a Jetty web server and built-in remote diagnostics components. The components are used for a secure login by BMC personnel for Support purposes. To disable this feature, contact Customer Support.

Related topics

Sizing-the-Application-Diagnostics-Server-components

Preparing-for-the-Diagnostic-Server-installation

Preparing-for-installation-Diagnostics-Agent-for-Java

Preparing for installation: Diagnostics Agent for .NET