Defining and managing data providers for Extended Reporting

A Real User Analyzer instance serves as the data provider for Extended Reporting reports. You define one or more data providers to make application health and usage data available to an Aggregation Server.

During the initial Aggregation Server configuration tasks, you must set up at least one data provider. The following topics describe how to manage and set up additional data providers.

Data providers

The Data providers page reports the connection status between the Aggregation Server and each data provider, and displays information about each data provider.

The following tables describe the status indicators. Times are displayed in the Analyzer's system time.

Fields on the Data providers page

Field	Description
Status	Indicates whether the connection with the data provider is activated.
Name	Displays the name of the data provider.
Connection information	Displays the IP address (or host name) and port number used for data transfer. If the data provider transfers data via HTTPS, the lock icon is displayed.
Health	Indicates the status of a given data provider. (See Data provider status indicators.)
Data processing	Displays a timeline for the past four hours. Icons indicate the times of the data most recently loaded in the data warehouse, the latest extract, and the last successful extract that occurred. (See Data processing events.)

Data provider status indicators

Indicator	Color	Status
Left	Green	The Aggregation Server is receiving data from the data provider.
Middle	Orange	The Aggregation Server is not receiving data from the data provider. Missing data will be collected as long as the issue is resolved within three hours.
Right	Red	The Aggregation Server is not receiving data from the data provider.
All	Gray	There is no data from the data provider, but the data provider is available.

Expand a data provider to get detailed status information.

Indicator	Description
Clock drift	This section is highlighted if clock drift triggers a warning. Clock drift is the extent to which the Aggregation Server is asynchronous with the time of a data provider. If the Aggregation Server indicates that the time is 1:14 P.M. and a data provider indicates that it is 1:15 P.M.; the data provider's clock drift is +1. Clock drift might indicate that Aggregation Server and a data provider (Analyzer) are not polling the same NTP server.
Health	The details of the last main events of the data extraction history for a given data provider
Version	The firmware version of the data provider
Time zone	The last known time zone of the data provider

Data processing events

Icon	Description
	The time of the data most recently loaded in the database.
	The time of data in the last extract.
	The system time of the last successful extract.

Before you begin

Log on to the Aggregation Server for Extended Reporting web interface.
Click Data providers in Data flow settings.

To define an Analyzer as an Extended Reporting data provider

In the Aggregation Server for Extended Reporting web interface, click Data provider in Data flow settings.
To connect the Aggregation Server to an Analyzer, click Create new provider. After you define an initial data provider, from the Action menu, select Add to define additional data providers.
Complete the following fields and click Save.
- Name: Enter the name of the Analyzer.
- Connection info:
  - Host: Enter the IP address or DNS name of the Analyzer.
  - Port: 443 (which is the default)
  - Secure connection: Click the check box if you require a secure connection between the Analyzer and the Aggregation Server.
- Connection credentials:
  - User name: Enter an Analyzer account user name, such as the Export account.
  - Password: Password
  - Confirm password: Password
- Time synchronization:
  - Send time synchronization signal to this data provider: Click to synchronize time with the Analyzer.
    Note
    The Time synchronization option is not utilized in this release of BMC Real End User Monitoring Aggregation Server for Extended Reporting.
Click Turn this data provider on automatically to enable the connection between the Analyzer and Aggregation Server data provider as soon as it is configured. You can also turn the data provider on or off in the Data providers page.
The changes will take effect during the next extraction interval. (For information, see Defining-traffic-extraction-rules.)
To test the system connection, expand the data provider entry next to the ON|OFF switch, and, in the shortcut menu, click Test.

To change data provider settings

In the row for a given data provider, on the shortcut menu, click Edit.
Change the settings.
Click OK.

To enable or disable the connection to a data provider

In the row for a given data provider, click ON or OFF. Disabling the connection stops the data collection process.

To test the connection to a data provider

In the row for a given data provider, on the shortcut menu, click Test. A message displays the result of the test.

To purge data for a given data provider

On the shortcut menu for a given data provider, click Purge.
Perform one of the following actions:
1. Click Purge all for this data provider.
2. Click Purge data up to and excluding, and select the year, month, and day.
Click OK.

To delete a data provider

Purge all data for the given data provider.
Disable the connection to the data provider.
On the shortcut menu for a given Aggregation Server data provider, click Delete.
Click OK.