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Setting the security level of an Application Diagnostic component after installation

BMC Application Diagnostics provides the following security levels for communication between Diagnostics Server and Diagnostics Agents.

  • HTTP
     All communication between components is done over HTTP.
  • HTTPS
     All communication between components is done over encrypted HTTPS and all components are authenticated to one another.

Set the security level during installation of the components. You must set the same security level for all components: Diagnostics Server (Portal and Collector) and the Diagnostics Agent.

To change the Diagnostics Portal security level after installation

Click to see steps
  1. On the computer with the Diagnostics Portal installation, navigate to the portal.properties file, located in the following directory:
    • (Windows) <InstallationDirectory>\portal\properties
    • (Linux) <InstallationDirectory>/portal/properties
  2. Open the file and set the connection.security.level property to one of the following options:
    • not_secured
    • encrypted_authenticated
      Information
      Example
      connection.security.level=encrypted_authenticated
  3. Restart the Diagnostics Portal.

To change the Diagnostics Collector security level after installation

Click to see steps
  1. On the computer with the Diagnostics Collector installation, navigate to the collector.properties  file, located in the following directory:
    • (Windows) <InstallationDirectory>\collector\properties
    • (Linux) <InstallationDirectory>/collector/properties
  2. Open the file and set the portal.connection.protocol  property to one of the following options:
    • If the Diagnostics Portal security level is not secured, set to http.

    • If the Diagnostics Portal security level is encrypted HTTPS, set to https.

      Information
      Example
      portal.connection.protocol=https
  3. Set the portal.connection.port  property to one of the following options:
    • If the Diagnostics Portal security level is not secured, set to match the port used for Portal HTTP.

    • If the Diagnostics Portal security level is encrypted HTTPS, set to match the port used for Portal HTTPS.

      Information
      Example
      portal.connection.port=8243
  4. Restart the Diagnostics Collector.

To change the Diagnostics Agent security level after installation

Click to see steps

 

  1. On the computer with the Diagnostics Agent installation, navigate to the appropriate file:
    • BMC Application Diagnostics Agent for Java
      • (Windows) <InstallationDirectory>\properties\portal.connection.properties
      • (Linux) <InstallationDirectory>/properties/portal.connection.properties
    • BMC Application Diagnostics Agent for .NET
      • (Windows, only) <InstallationDirectory>\properties\agent.properties
  2. Open the file and set the portal.connection.protocol  property to one of the following options:
    • If the Diagnostics Portal security level is not secured, set to http.

    • If the Diagnostics Portal security level is encrypted HTTPS, set to https.

      Information
      Example
      portal.connection.protocol=https
  3. Set the portal.connection.port  property to one of the following options:
    • If the Diagnostics Portal security level is not secured, set to match the port used for Portal HTTP.

    • If the Diagnostics Portal security level is encrypted HTTPS, set to match the port used for Portal HTTPS.

      Information
      Example
      portal.connection.port=8243
  4. Restart the Diagnostics Agent.

Related topics

Security

Securing-the-BMC-Application-Diagnostics-components

 

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BMC TrueSight App Visibility Manager 2.6