System requirements for synthetic monitoring
This topic lists hardware and software requirements for virtual machine-based components and for other components that must be met before installing and using BMC Synthetic End User Experience Monitoring components. The following topics are presented:
BMC Real End User Experience Monitoring environment
To run synthetic monitoring, you must have a functioning real monitoring environment. Specifically, synthetic monitoring requires the following components from the BMC Real End User Experience Monitoring environment:
- Real User Analyzer analyzes and aggregates the synthetic raw data received from a Real User Collector.
- Real User Collector receives the synthetic results from the BMC Synthetic Transaction Execution Adapter (TEA) Agent and makes the results available to a Real User Analyzer.
- BMC Application Performance Management Console hosts the BMC Synthetic End User Experience Monitoring Plug-in and provides the interface for Business Service and Execution Plan configuration. From the Console, you can also add scripts and view the status of agents and view Agent Group information.
Scripting requirements
BMC Synthetic End User Experience Monitoring uses prerecorded .ltz scripts to simulate end-user transactions, and BMC provides some basic scripts. You can create realistic and customizable scripts through an external scripting tool and then upload the scripts to the BMC Application Performance Management Console. The scripts require a compatible execution module on the TEA Agents. For information, see Software requirements for the TEA Agent, below.
Synthetic monitoring supports script protocols created with BMC Transaction Management Application Response Time Monitor Workbench or Borland Silk Performer Transaction Monitoring for BMC Software, such as HTTP, SAP, and Citrix.
System requirements for the TEA Agent
Before installing a BMC Synthetic Transaction Execution Adapter (TEA) Agent to monitor synthetic transactions, ensure that the host computer complies with the requirements described in the following sections.
Hardware requirements for the TEA Agent
The TEA Agent computer requires the following minimum resource requirements:
- 50 GB of free disk space
- 4 GB of RAM
- 2 CPUs
Software requirements for the TEA Agent
Before installing the TEA Agent, verify that the Agent computer meets the following software requirements:
- Microsoft Windows operating system:
- Microsoft Windows Server 2008 64-bit
- Microsoft Windows Server 2008 R2
- Microsoft Windows 7 64-bit
- Microsoft Windows 8 64-bit
- Microsoft Windows Server 2012
Execution module: On the Agent computer, install one of the following execution modules to run the scripts, according to the version of BMC Synthetic End User Experience Monitoring:
- (Version 2.5.00) BMC Transaction Management Application Response Time Monitor Workbench 4.2.00
- (Version 2.5.01) Borland Silk Performer Synthetic Transaction Monitoring for BMC Software 15.00
Ensure that the installation directory for the runtime environment is included in your system’s PATH environment variable. Refer to your operating system's documentation to find how to add tool locations to the PATH environment variable.
Environment variable, example (version 2.5.01)
- Network: To ensure proper aggregation of synthetic transaction data, synchronize the BMC Real End User Experience Monitoring Analyzer and Collector, and all TEA Agents, with the same Network Time Protocol (NTP) server.