User goals and features
This topic provides an overview of common user goals and describes how you can use this product to address them.
Goal | Features | Tasks | Who |
|---|---|---|---|
Configure a solution to monitor your company’s web applications. | Watchpoints Dashboards System deployment Administration | Define the initial Watchpoints and dashboards to monitor key applications. Configure the system components and how they connect to the environment. | System Administrator |
Define monitoring policies. | Administration Filters and Reference lists | Configure how web application traffic data is captured, manipulated, and stored for monitoring and performance. Define filters to regulate or isolate web traffic and use reference lists to identify values for the filters. | System Administrator |
Customize performance reports. | Extended Reporting | System Administrator | |
Provide access to the application performance monitoring tools. | Security configuration System access | System Administrator | |
Ensure the quality and availability of an application. | Dashboards Watchpoint Summary Error alerts | From your captured traffic, monitor performance in real time. | Operator Application Support Analyst |
Determine whether applications meet service-level objectives. | Reports Session Browser Export functions and APIs | Generate performance reports and export performance data to external systems. From reports, you can drill down to browse sessions. | Operator Application Support Analyst |
Monitor compliance levels and manage the service-level agreements (SLAs). | System performance-compliance levels (PCLs) Dashboards Watchpoint Export API | Determine the policies for measuring and reporting service levels (internal and external), communicate compliance levels on a regular basis, and resolve internal issues related to compliance. | Operator Application Support Analyst |
Proactively find and fix problems.
| Performance Analysis Session Browser Session Overview | Set up incident-detection alerts and locate the root cause of a problem before users notice it. | Operator Application Support Analyst |
Understand whether a new version of code performs better or worse than the current code and whether it affects performance. | Dashboards Watchpoint Summary Session Browser Session Overview Performance Analysis Reports Export functions and APIs | After you deploy or upgrade applications in production, monitor performance in real time, fix any performance or availability issues, and generate performance reports. To investigate performance and availability issues, locate problematic sessions and analyze sessions. | Application developer |
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