Business value
The following topics describe how you can use the End User Experience Monitoring products to address your business needs.
BMC Real End User Experience Monitoring
BMC Real End User Experience Monitoring adds a critical dimension to application operations, enabling you to detect and isolate end-user performance issues before they negatively affect business reputation and revenue. This product provides:
- Global visibility into application performance—Eliminate "blind spots" by accurately measuring real-time performance and filtering data to ensure that you have all the information that you need, without unnecessary noise.
- Automated end-user forensic analysis—Combine maximum visibility into user experience with deep session analysis to enable rapid and precise problem detection, prioritization, and isolation.
- Real-time change impact analysis—Prevent end-user performance issues resulting from application and infrastructure changes.
- End-to-end application-performance monitoring—Detect problems as soon as a single user experiences them and capture all the diagnostic data necessary to drive rapid problem isolation and resolution for all application architectures.
- Rapid time-to-value—See results within hours with this fast and easy-to-deploy solution.
The following topics describe BMC Real End User Experience Monitoring components that deliver additional product value:
BMC Application Performance Management as a Service
BMC Application Performance Management as a Service solution combines BMC End User Experience Management as a Service, BMC Application Diagnostics as a Service, and information delivered from the Akamai Intelligent Platform to provide end-to-end performance monitoring. This solution delivers a number of important benefits:
- Accelerated time to value with flexible, nonintrusive deployment options for cloud, SaaS, and on-premises environments
- Ease of use, with a single, integrated console for end-to-end application performance management
- Convenient management of end-user performance, regardless of where users are, what path the network traffic takes, or where the application is hosted
The solution integrates deep end-user experience monitoring and server-side, back-end monitoring into the same management console with a SaaS delivery model. The result provides enterprises with a complete picture of application performance as seen by end users in real time. The solution also delivers advanced integration with the Akamai Intelligent Platform, providing IT staff with extensive insight into application performance as seen by end users, even when portions of an application are being delivered by using Akamai’s technology. In addition to detecting outages and slow performance, BMC Application Performance Management can help IT staff identify the best Akamai caching and acceleration strategy, improving performance even more.
BMC Synthetic End User Experience Monitoring
BMC Synthetic End User Experience Monitoring enables you to manage the performance and reliability of your applications by executing complex business transactions and monitoring performance and functional behavior. Synthetic monitoring enables your business to proactively check the service-level agreements and receive notification of a breach, before the end user is impacted.
Monitor client-side business transactions of enterprise applications that are based on a wide range of technologies, including:
- Web (HTML)
- Client-server databases
- Java EE applications
- .NET Framework applications
- Web services
- ERP and CRM applications
Define and schedule synthetic monitoring that is distributed around the globe, and measure site health based on server metrics and based on end-user experience metrics, such as availability and performance. You can maintain monitoring on an ongoing basis across all tiers of an application, and examine reported data in a single, intuitive interface.
Related topics
User-goals-and-featuresBMC Application Diagnostics business valueBMC End User Experience Management datasheet