FAQs and additional resources

This topic provides information that supplements the BMC Real End User Experience Monitoring documentation, and contains the following sections:

Frequently asked questions

This section provides answers to some frequently asked questions (FAQs) about BMC Real End User Experience Monitoring 2.5.

Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Downloading the installation files

Support information

Where can I find technical bulletins?

Technical bulletins contained information delivered after a product was released, often in conjunction with a service pack or patch for that release.

Where to find information previously provided in a technical bulletin

Type of technical bulletin

Found here in

Contents of a service pack or patch and instructions particular to it

Other information

Placed in context throughout this space, but listed and linked to in Documentation updates and Technical bulletins

Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in a Flashes topic, under Release-notes-and-notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

I’d like a PDF of just selected information. How can I do that?

The BMC Documentation portal gives you the ability to generate PDF exports of multiple pages in a space.  

Creating PDF exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF

  1. Click the Export icon in the upper-right. 1744830844926-963.png
  2. From the Export menu, select PDF.
  3. Follow the prompts for page selection and other options.
  4. Click Export.

 

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can retrieve the PDF from your Downloads folder.

Additional resources from BMC

The following BMC sites provide information outside of the BMC Real End User Experience Monitoring 2.5 documentation that you might find helpful:

Other useful site

The following site also provides information that you might find helpful: Playlist of BMC Application Management videos on YouTube

 

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