Implementing Synthetic Device Configuration Pack: 2.5.00
The Synthetic Device Configuration Pack simplifies configuration for BMC Synthetic End User Experience Monitoring. The configuration pack contains Watchpoints and Error-detection rules for the Real User Analyzer, so that you can start monitoring synthetic data more quickly.
The following tables describe the configuration elements that are updated with the configuration pack.
Archived Page Watchpoints
Watchpoint name | Description |
|---|---|
All synthetic transactions | Archived page Watchpoint to aggregate all synthetic transactions |
All synthetic transactions with errors | Archived page Watchpoint to aggregate all synthetic transactions that end with an error |
Error-Detection Rules
Error-detection rule name | Description |
|---|---|
Synthetic transaction execution error | Detects synthetic executions that encountered a problem in the execution engine (Category: Custom Error) |
Synthetic transaction availability error | Detects synthetic transactions that ends with an availability error (Category: Application Error) |
Synthetic transaction accuracy error | Detects synthetic transactions that ends with an accuracy error (Category: Content Error) |
This topic presents the following tasks to obtain the Synthetic Device Configuration Pack, upload it to the system, and activate its contents:
Obtaining the Synthetic Device Configuration Pack from the EPD website
The Synthetic Device Configuration Pack is available for download from the BMC Electronic Product Distribution (EPD) website at http://webapps.bmc.com/epd. To use the website, you must register and set up a user name and password. For information about downloading the configuration pack, see Downloading-installation-files-for-synthetic-monitoring.
The downloaded Synthetic-configuration-pack.zip file contains the following files:
- readme.txt
- device-configuration.zip
Applying the Synthetic Device Configuration Pack files to the Real User Analyzer
To apply the configuration files, upload them to the Real User Analyzer, then turn on the Watchpoints and error-detection rules.
To perform this procedure, you must have Administrator-level access, or higher.
Installing the Synthetic Device Configuration Pack
- Unzip the Synthetic-configuration-pack.zip file.
- Log into the Real User Analyzer with Administrator-level access or higher.
- Backup your current configuration:
- Select the Administration tab.
- From the Manage configuration menu, select Download device configuration.
- Upload the Configuration Pack:
- Select the Administration tab.
From the Manage configuration menu, select Upload configuration pack.
- Browse to device-configuration.zip and upload the file.
Turning on Watchpoints
The Synthetic Device Configuration Pack provides archived page Watchpoints, which you can use as a starting point to modify or define your own Watchpoints. For details about Watchpoints, see Defining-a-page-Watchpoint.
- In the Real User Analyzer, select Watchpoints > Archived Watchpoints.
- From the shortcut menu of each uploaded synthetic Watchpoint, select De-archive & turn on.
Turning on error-detection rules
The Synthetic Device Configuration Pack provides error-detection rules, which you can use as a starting point to modify or define your own error-detection rules. For details about error-detection rules, see Error-detection-rules.
- In the Real User Analyzer, select Administration > Thresholds and problem detection > Error detection rules.
- For each uploaded synthetic error-detection rule, click ON.