Downloading the installation files

This topic explains how to obtain the files for installation.

To see which files you can download based on the purchased licenses, see License-entitlements.

Files to download

The following table lists the installation files to download according to the instructions.

Hyperlink on EPD page

Files downloaded from hyperlink

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Version 1.3.01

Downloads uc-1.3.59.302 — The distribution package (archive) containing the following files:

  • readme_<image-name>.txt — Document describing the contents of the distributed package, prerequisites for installing the component, next steps, and how to get help using the product 1
  • <image-name>-disk1.vmdk — Virtual disk for the component 1
  • <image-name>.ovf — Descriptor (configuration) file for the component 1
  • <image-name>.mf — Manifest file for the package providing the data integrity of the package (via sha1sum) 1

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Version 1.3.01

Downloads ta-1.3.59.302 — Distribution package (archive) containing the following files:

  • readme_<image-name>.txt — Document describing the contents of the distributed package, prerequisites for installing the component, next steps, and how to get help using the product 1
  • <image-name>-disk1.vmdk — Virtual disk for the component 1
  • <image-name>_<vol>.ovf — Descriptor (configuration) file for the component 1, 2
  • <image-name>_<vol>.mf — Manifest file for the package providing the data integrity of the package (via sha1sum) 1, 2

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Version 1.3.01

Downloads tc-1.3.59.302 — Distribution package, an archive containing the following files:

  • readme_<image-name>.txt — Document describing the contents of the distributed package, prerequisites for installing the component, next steps, and how to get help using the product 1
  • <image-name>-disk1.vmdk — Virtual disk for the component 1
  • <image-name>_<vol>.ovf — Descriptor (configuration) file for the component 1, 2
  • <image-name>_<vol>.mf — Manifest file for this package, which provides for the data integrity of the package (via sha1sum) 1, 2

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Version 1.3.00

Downloads tb-1.3.56.233 — distribution package (archive) containing the following files:

  • readme_<image-name>.txt — Document describing the contents of the distributed package, prerequisites for installing the component, next steps, and how to get help using the product 1
  • <image-name>-disk1.vmdk — Virtual disk for the component 1
  • <image-name>.ovf — Descriptor (configuration) file for the component 1
  • <image-name>.mf — Manifest file for this package providing the data integrity of the package (via sha1sum) 1

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1.0.00

Downloads cloud_probe_1.0.00.56.tar.gz — distribution package (archive) containing the following files:

  • readme.txt — Document with link to installation instructions
  • Disk1\setup.sh — Installation utility
  • Disk1\cloudprobe-silent-option — Configuration file for silent installation
  • Disk1\utility\CloudProbeMaintenanceTool.sh — Maintenance Tool used to generate an encrypted password

 1 <image-name> is the name of the software image for this version of the component.

 2 <vol> is the expected maximum-throughput class. Choose the descriptor file appropriate to the traffic volume of your web application. Each file defines a profile of resources (processors, memory, and disk) that should be adequate to handle your traffic volume. If necessary, you can alter the resource allocation later via your VMware client software.

The product files that you download from the BMC Electronic Product Distribution (EPD) website might contain patches listed on the product Customer Support web page. If the EPD page shows that a patch is included, you do not need to obtain that patch separately.

To download the installation files

  1. Create a directory in which to place the downloaded files.

    Note

    On Microsoft Windows computers, ensure that the directory is only one level into the directory structure. The EPD package creates a directory in the temporary directory when you extract the files, and the directory that contains the installation image should not be in a directory deeper than two levels into the directory structure.

  2. Go to http://www.bmc.com/available/epd.html.
  3. At the logon prompt, enter your user ID and password, and click Submit.
  4. On the Export Compliance and Access Terms page, provide the required information, agree to the terms of the agreements, and click Continue.
  5. If you are accessing this site for the first time, create an EPD profile to specify the languages and platforms that you want to see, per the EPD site help; otherwise, proceed to step 6.
  6. Verify that the correct profile is displayed for your download purpose, and select the Licensed Products tab.

  7. Expand *

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    and Analytics* to show the available versions.

  8. Expand *

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    and Analytics

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    .01* for the appropriate platform and language to show the downloadable files.

  9. Select the check boxes next to the files and documents that you want to download.
  10. Click Download (FTP) or Download Manager:
    • Download (FTP) places the selected items in an FTP directory, and the credentials and FTP instructions are sent to you in an email message.
    • Download Manager enables you to download multiple files consecutively and to resume an interrupted download if the connection is dropped.
       This method requires a one-time installation of the Akamai NetSession client program on the target computer and is usually the faster and more reliable way to transfer files. A checksum operation is used to verify file integrity automatically.

Where to go from here

Carefully review the system requirements for your platform and other tasks necessary for setting up the installation environment. You must perform these tasks before installing components.

 

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